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Viewing 15 posts - 1 through 15 (of 15 total)
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  • March 8, 2018 at 10:11 am #923692
    gianmarizzi

    Hello,
    after trying to update manually Enfold (downloaded from Themeforest and then uploaded via FileZilla) to new version I got a HTTP ERROR 500.
    So I must use a WP theme.
    Wordpress version is 4.9.4.
    In private content, you can find all the info.
    Thanks.

    • This topic was modified 6 years, 8 months ago by gianmarizzi.
    March 8, 2018 at 11:24 am #923757
    Victoria

    Hey Gian Maria,

    Can you please check server log for error?

    Best regards,
    Victoria

    March 8, 2018 at 11:35 am #923774
    gianmarizzi

    Mhm… How?

    March 8, 2018 at 11:54 am #923791
    Victoria

    Hi gianmarizzi,

    Here is an article for you

    The WordPress Error Log is your Friend

    Best regards,
    Victoria

    March 8, 2018 at 6:16 pm #923982
    gianmarizzi

    Hi,
    error message in private content.
    Thanks.

    March 8, 2018 at 6:31 pm #923987
    Huecoprods

    Hi,

    I had the same error and it was solved changing by changing the php version. My problem now is that several images and logo elements do not appear in my homepage, I’ve been trying to solve it all day. Please, Can somebody help me?

    Thanks.

    March 8, 2018 at 8:08 pm #924023
    Yigit

    Hey!

    Sorry for the inconvenience. Please upgrade PHP version to minimum 5.6 or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions. Please also see – https://kinsta.com/blog/php-7-hhvm-benchmarks/

    Regards,
    Yigit

    March 9, 2018 at 3:50 pm #924564
    gianmarizzi

    Hi, I tried to use your header.php file but didn’t work.
    Tried to change from php 5.6 to 7.0 or 7.2 but didn’t work.

    March 9, 2018 at 4:36 pm #924598
    gianmarizzi

    Now, whenever I change to 7.0 I get error 500.
    If I change to 7.2 I don’t get any error, but I can only use the default theme (get error if I switch to Enfold).

    March 10, 2018 at 12:01 pm #924895
    gianmarizzi

    Downgraded to 4.2.3 and got a blank page. No Error 500, just a blank page. Don’t know if it’s a improvement…

    March 10, 2018 at 12:09 pm #924897
    gianmarizzi

    And still got the same Error log as you can see in Private Content:

    March 10, 2018 at 7:30 pm #924991
    Yigit

    Hi,

    I went to public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes folder via FTP and removed events_countdown.php file. Now the file is located in public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php.
    Please review your website

    Best regards,
    Yigit

    March 10, 2018 at 9:22 pm #925017
    gianmarizzi

    Tried to activate Enfold and says the theme doesn’t exist. So what should I do?

    March 10, 2018 at 9:26 pm #925019
    gianmarizzi

    Tried to activate Enfold Child and works. Does it make sense?

    March 10, 2018 at 9:27 pm #925021
    Yigit

    Hey!

    Parent themes version seems 4.2.3. Could you please update it to 4.2.6 via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,
    Yigit

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