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  • #620746

    Hi Enfold team

    I can’t seem to upload photos with any consistency at all into Enfold.

    Sometimes it takes five tries with the same image to get it to work. I find that if I leave the window open for a little longer before uploading I get a better success rate.

    Keep getting the HTTP error, which does’t tell me much!!

    I have experienced the same error on my PC and also on my Mac.

    Today I can’t seem to upload any images at all. I’m relatively sure I haven’t exceeded my 10GB storage limit.

    Please help!

    • This topic was modified 8 years, 7 months ago by fleurlewis.
    #620995

    Hi Fleur,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #620999

    Hi Rikard

    Please see below my login details.

    Thanks
    Fleur

    #621005

    OK after a lot of digging I found PART OF the answer deep within another post. Reposting here to make it easier for others to find.

    Rikard I do still need your help – I am getting an error that says Warning: Division by zero in /home/content/p3pnexwpnas06_data02/34/2345034/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow.php on line 412

    Please note also about one in three images are still failing for no reason.

    Just open the functions.php file in your child theme and then paste in the following code.

    function ava_image_sizes() {
    add_image_size(‘masonry’, 0, 0);
    add_image_size(‘magazine’, 0, 0);
    add_image_size(‘widget’, 0, 0);
    add_image_size(‘featured’, 0, 0);
    add_image_size(‘featured_large’, 0, 0);
    add_image_size(‘extra_large’, 0, 0);
    add_image_size(‘portfolio_small’, 0, 0);
    add_image_size(‘gallery’, 0, 0);
    add_image_size(‘entry_with_sidebar’, 0, 0);
    add_image_size(‘entry_without_sidebar’, 0, 0);
    add_image_size(‘square’, 0, 0);
    }
    add_action( ‘after_setup_theme’, ‘ava_image_sizes’, 11 );

    • This reply was modified 8 years, 6 months ago by fleurlewis.
    #621919

    Update: This error is no longer appearing Warning: Division by zero in /home/content/p3pnexwpnas06_data02/34/2345034/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow.php on line 412

    Looks like you guys have done some work to fix this overnight?

    What’s the long term solution for this? I’m still having a very high failure rate for uploading images.

    #622758

    Hi,

    We haven’t changed anything on your site, maybe it was a setting you had? Could you upload a few pictures to a service like imgur.com and we’ll have a try if we have better luck on our end.

    Thanks,
    Rikard

    #622804

    This problem keeps being discussed in multiple threads… Josue seems to be the expert on the “fix” which is just to remove most of the photo sizes, which is really a workaround.

    Please, Enfold / Kriesi, fix this once and for all. The workaround is less than ideal and strips functionality from this theme.

    #622937

    Hey!

    Are you using GoDaddy hosting? have you tried this solution – https://kriesi.at/support/topic/upload-image-giving-http-error-theme-error/page/2/#post-615115?

    Best regards,
    Josue

    #650386

    Looks like you guys have fixed this issue… It went away when I upgraded to the latest Enfold.

    #650651

    Hi,

    Great, glad you got it fixed :-)

    Best regards,
    Rikard

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