Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 7, 2019 at 8:03 am #1050793
    AlenaTsarkova

    Hi,

    I am having constant trouble uploading image into the shop gallery.

    How do I go about fixing it?

    Changing the size of the image isn’t helping.

    I have included my log in details in private section.

    Thank you,
    Alena

    January 7, 2019 at 12:37 pm #1050844
    Rikard

    Hey AlenaTsarkova,

    Thanks for the details, though they look incomplete. Could you start off by posting admin WordPress login details please?

    Best regards,
    Rikard

    January 7, 2019 at 12:41 pm #1050847
    AlenaTsarkova

    Hi,

    Thank you for your response.

    This issue is quiet urgent now, as I am wanting to launch new products.

    I have already contacted Digital Pacific (my hosting) and they informed me that there are no issues on their end.

    Thank you,
    Alena

    January 8, 2019 at 6:18 am #1051201
    Rikard

    Hi,

    Thanks for that, though your site looks to be down. Please see private.

    Best regards,
    Rikard

    January 8, 2019 at 7:41 am #1051256
    AlenaTsarkova

    Hi,

    It has been fixed.

    My password is changed, please see private section.

    January 9, 2019 at 8:00 am #1051611
    Rikard

    Hi,

    Thanks for that, though I’m not having any problems uploading a new image. What do we need to do to reproduce the problem?

    Best regards,
    Rikard

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