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  • #1447212

    Hello,
    when editing a certain page in advanced layout builder, i am getting slow performance and intermittent http 503 errors and perpetual ‘loader’ icon.

    This is a new site, only a couple pages developed so far, but one in particular is giving me the trouble. (the other, smaller page, works fine). If I deactivate enfold theme and use another one, the error doesn’t happen.

    I upgraded from php 8.0 to 8.2 to see if it’d fix it, but problem still occurs. also tried empty cache/hard reload, issue persists.

    the web page seems to work OK when browsing.

    One example of GET and response is below:

    request (domain redacted):
    https://domain-redacted.com/wp-json/wp/v2/blocks?context=edit&per_page=100&_locale=user

    response:

    <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
    <html><head>
    <title>503 Service Unavailable</title>
    </head><body>
    <h1>Service Unavailable</h1>
    <p>The server is temporarily unable to service your
    request due to maintenance downtime or capacity
    problems. Please try again later.</p>
    <p>Additionally, a 503 Service Unavailable
    error was encountered while trying to use an ErrorDocument to handle the request.</p>
    </body></html>

    thoughts on where to look to debug or resolution ?

    Steve

    #1447257

    Hey stephend56,

    That is a server error, and if there was a general problem with the theme then that would likely occur on every page you try to edit. I think your hosting provider should be able to answer this question for you, please try reaching out of them first of all.

    Best regards,
    Rikard

    #1448813

    thanks for this. Godaddy upped the php memory limit for HTTPS POSTs for my account and the problem went away.

    #1448863

    Hi,

    Great! Glad to know that the issue has been resolved. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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