-
Posts
-
When will this problem be fixed please? I asked the question about a week ago in another thread, and was told it would be fixed in the next update. Currently, I cannot use the Enfold theme
Hi,
If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error here is what you should do to resolve this issue:
1. Deactivate all plugins.
2. Contact your hosting company and update to the latest version of PHP 7.
Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:
3. Replace the header.php file in wp-content/theme/enfold folder with an updated version of the header.php file.
4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.
5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.
To increase the WordPress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.Best regards,
VinayHi,
I update my enfold theme and get also a error 500, now i can’t login on the admin site.
Can you help me with this problem?Best regards,
RichardHi Richard,
Please follow Vinay’s instruction and make sure that you are using PHP 7. If you are still having issues, please create a separate thread and post your ftp login and temporary admin credentials in private content so it can only be seen by moderators and thread creator (which will be you once you create the thread).
Best regards,
Nikko
- You must be logged in to reply to this topic.