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  • #506515

    Hey guys,

    I’m having some problems on the following page:
    http://learnclubdance.com/accessories/test-own-the-dance-floor/

    Everything was fine until yesterday morning, when I added a grid row with three images. When I hit publish, the live website did not display anything other than the header and the footer.

    So I went back, and clicked on a revision. The old revision is currently live, but it is displaying several errors. Can you please help?

    Currently, the page at http://learnclubdance.com/accessories/test-own-the-dance-floor/ as the following errors:

    The footer is not displaying properly
    The headlines are not displaying the right color
    Some color elements are showing a top border even though they should not be showing a top border.

    How do I proceed from here?

    #506521

    Hey kgbrooklyn!

    Try creating a new page and add your content in piece by piece and keep checking the frontend to see which piece is causing the issue.

    If your using HTML in a codeblock or textblock element then make sure your closing them properly.

    Regards,
    Elliott

    • This reply was modified 9 years, 2 months ago by Elliott.
    #507069

    Hey, I was really hoping I would not have to start completely over… Is there any other way to see what the errors are?

    #507255

    Hey!

    None that I know of. You have quite a lot of content on that page so it’s difficult to sift through. Creating a new page and adding your content in piece by piece should be able to pinpoint the problem.

    I would start with any textblock / codeblock elements first off, it’s most likely you forgot to close a tag or there is some other typo.

    Best regards,
    Elliott

    #507407

    I tried restoring the page to a revision I had on Sept 11 (before I had any errors) but when I do that, the screen goes blank.

    #507496

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #507626

    enclosed below

    #508417

    Hey!

    you are using an old version of the theme. Please upgrade to Enfold v3.3.2.

    Best regards,
    Andy

    #508733

    how do i upgrade?

    #509074
    #509272

    Ok cool, looks like its updated. Do you know why the revisions are not displaying and how to get the olds back with no html errors?

    • This reply was modified 9 years, 2 months ago by kgbrooklyn.
    #509419

    Hey!

    How can we login to the site? I tried wp-admin or login but it’s not working. Please post the actual login url. The page looks OK though: http://learnclubdance.com/accessories/test-own-the-dance-floor/

    Can you please provide a screenshot of the issue? Use imgur or dropbox.

    Cheers!
    Ismael

    #509421

    Hey, the login details are enclosed below:

    The display issues are that there is a grey border in special content areas and the special headlines are not displaying the correct color

    #509871

    Hey!

    Thank you for the update.

    1.) Use this in the Quick CSS field to remove the color section border:

    .container_wrap {
        border: 0;
    }

    2.) Add this in the Quick CSS field to fix the special heading color:

    .main_color h1, .main_color h2, .main_color h3, .main_color h4, .main_color h5, .main_color h6 {
        color: inherit;
    }

    Best regards,
    Ismael

    #510362

    Hi thanks for your help on this. The footer still looks funky. How can we make sure the footer is displaying correctly?

    #510903

    Hey!

    footer looks good to me. Can you provide us screenshots showing what you want to achieve please? you can use imgur.com or dropbox.

    Regards,
    Andy

    #510930

    Hey Andy,

    Please use this link to see a screenshot of the footer:
    https://www.dropbox.com/sh/koqgub51aucgk7o/AADSk_Ik7GQB08rlvKBWMV8Wa?dl=0

    Paul

    #511014

    Hey!

    I think i managed to fix it, check it, here’s what i did:
    1. Cut all contents from the debug window -> Save
    2. Paste all contents again into the debug window -> Save

    Cheers!
    Josue

    #511083

    Hey, i’m still seeing the errors in the footer : (

    #511387

    Hey!

    sorry, but on the screenshot you have provided I can’t see any errors at all. Looks good to me. What are the changes you want to achieve?

    Cheers!
    Andy

    #511447

    the footer in the screenshot looks different than the footers on every other page. it does not go across the entire screen and the spacing is much larger

    #512091

    Hey!

    I checked your backend you are still using an old version of the theme. Please upgrade to Enfold v3.3.2.

    Best regards,
    Andy

    #512163

    K, just updated.

    #512172

    So just to clarify,

    I have the following errors on this page. I cannot find an html error and when I try to load an old revision, the whole screen goes blank.

    The display errors are:

    The footer
    Headlines
    Borders between color sections

    #512515

    Hey!

    We can’t access the dashboard again. Please check: http://learnclubdance.com/accessories/wp-admin

    Cheers!
    Ismael

    #522406

    Hey, so the dashy was moved to the root domain, sorry!

    #522429

    Hi!

    quite difficult to understand what’s the problem is about in this whole thread. I checked the links from your first post and they did not work for me, even not if I remove the “/accessories/” part of the links. Moreover I checked your footer but could not see any issues. Your dropbox screenshot does not serve us at all, as it looks totally fine to us. I checked different page on your website and your footer looks always the same to me.

    Can you show us clearly what you need please? send us a mockup showing what you want to achieve and explain exactly what kind of issue you have.

    Best regards,
    Andy

    #522433

    Okay, let’s start over.

    So there is clearly html errors on this page. I know that because 1)headlines are not displaying the right color 2)there are border lines were there should not be and 3)the footer is being displayed like a box instead of full width.

    When I tried to upload an older revision (one that did not have any display errors), the screen went blank and I could not load the older versions.

    So here is what is wrong with the footer. On every page on learnclubdance.com, the footer is displaying one way. On http://learnclubdance.com/own-the-dance-floor/, the footer is being displayed in a different way. Are you able to see that difference on your end?

    Paul

    #522434

    Also, I just noticed that another element that is not displaying properly in the footer are the footer widget titles.

    #522448

    Hey!

    thanks for the explanation. Please deactivate all your plugins, to see which one is causing this issue and let us know if you get some better results. If that does not help you might need to delete all theme files via FTP and get a fresh copy from your themeforest account.

    Cheers!
    Andy

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