htaccess: protected directories

Thanks for getting back to me, Nikko.

In the meantime, we managed to trace the culprit down to code in .htaccess which was causing the conflict.

We removed the following:

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<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
#RewriteCond %{HTTP_HOST} ^www.advsolned.com [NC]
#RewriteRule ^(.*)$ http\:\/\/advsolned\.com\/$1 [R=301,L]
# Start WPFC Exclude
# End WPFC Exclude
# Start_WPFC_Exclude_Admin_Cookie
RewriteCond %{HTTP:Cookie} !wordpress_logged_in_[^\=]+\=admin
# End_WPFC_Exclude_Admin_Cookie
RewriteCond %{HTTP_HOST} ^advsolned.com
RewriteCond %{HTTP_USER_AGENT} !(facebookexternalhit|WhatsApp|Mediatoolkitbot)
RewriteCond %{HTTP_USER_AGENT} !(WP\sFastest\sCache\sPreload(\siPhone\sMobile)?\s*Bot)
RewriteCond %{REQUEST_METHOD} !POST
RewriteCond %{HTTPS} !=on
RewriteCond %{REQUEST_URI} !(\/){2}$
RewriteCond %{REQUEST_URI} \/$
RewriteCond %{QUERY_STRING} !.+
RewriteCond %{HTTP:Cookie} !wordpress_logged_in
RewriteCond %{HTTP:Cookie} !comment_author_
RewriteCond %{HTTP:Cookie} !wp_woocommerce_session
RewriteCond %{HTTP:Cookie} !safirmobilswitcher=mobil
RewriteCond %{HTTP:Profile} !^[a-z0-9\”]+ [NC]
RewriteCond %{HTTP_USER_AGENT} !^.*(\bCrMo\b|CriOS|Android.*Chrome\/[.0-9]*\s(Mobile)?|\bDolfin\b|Opera.*Mini|Opera.*Mobi|Android.*Opera|Mobile.*OPR\/[0-9.]+|Coast\/[0-9.]+|Skyfire|Mobile\sSafari\/[.0-9]*\sEdge|IEMobile|MSIEMobile|fennec|firefox.*maemo|(Mobile|Tablet).*Firefox|Firefox.*Mobile|FxiOS|bolt|teashark|Blazer|Version.*Mobile.*Safari|Safari.*Mobile|MobileSafari|Tizen|UC.*Browser|UCWEB|baiduboxapp|baidubrowser|DiigoBrowser|Puffin|\bMercury\b|Obigo|NF-Browser|NokiaBrowser|OviBrowser|OneBrowser|TwonkyBeamBrowser|SEMC.*Browser|FlyFlow|Minimo|NetFront|Novarra-Vision|MQQBrowser|MicroMessenger|Android.*PaleMoon|Mobile.*PaleMoon|Android|blackberry|\bBB10\b|rim\stablet\sos|PalmOS|avantgo|blazer|elaine|hiptop|palm|plucker|xiino|Symbian|SymbOS|Series60|Series40|SYB-[0-9]+|\bS60\b|Windows\sCE.*(PPC|Smartphone|Mobile|[0-9]{3}x[0-9]{3})|Window\sMobile|Windows\sPhone\s[0-9.]+|WCE;|Windows\sPhone\s10.0|Windows\sPhone\s8.1|Windows\sPhone\s8.0|Windows\sPhone\sOS|XBLWP7|ZuneWP7|Windows\sNT\s6\.[23]\;\sARM\;|\biPhone.*Mobile|\biPod|\biPad|Apple-iPhone7C2|MeeGo|Maemo|J2ME\/|\bMIDP\b|\bCLDC\b|webOS|hpwOS|\bBada\b|BREW).*$ [NC]
RewriteCond %{DOCUMENT_ROOT}/wp-content/cache/all/$1/index.html -f [or]
RewriteCond /home/advanced/public_html/wp-content/cache/all/$1/index.html -f
RewriteRule ^(.*) “/wp-content/cache/all/$1/index.html” [L]
</IfModule>

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Not sure what this code is meant to do, it all seems to work now.
Nikko, perhaps you can provide some input here?

Regards,
Sanjeev.

Not sure how that managed to appear, but there was some confuison during the initial installation.

Thanks, Sanjeev.