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Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 23, 2016 at 8:26 am #636606
    alecstheone

    Hello,

    I used loco translate to translate the theme into my language. It worked but I still have a few more strings to translate which after translation nothing happened:

    – emails header (receiving new order): i tried with the .po file and also to modify in includes\emails\class-wc-email-new-order.php but nothing happened
    – submit button a the contact form and confirmation message in the contact form

    Thanks,
    Alex

    May 23, 2016 at 10:17 am #636659
    Josue

    Hey,

    1. Is that from WooCommerce i suppose? have you tried editing the plugin translation files?
    2. Those should be changed in the element’s own settings.

    Best regards,
    Josue

    May 23, 2016 at 2:23 pm #636784
    alecstheone

    I found and solved the contact submit button and confirmation message but the email label is still on english. I tried to change woocommerce tralslation files without succes.

    May 24, 2016 at 9:18 pm #637729
    alecstheone

    Hello. My issue is still unresolved. How to change the header of the email because it doesn’t work from the woocommerce settings. Please take a closer look using the credentials I gave you.

    Thanks

    May 24, 2016 at 9:58 pm #637752
    Basilis

    Hey!

    The issue with the WooCommerce email, is not related to Enfold, as those are been translated from the WOoCommerce.
    If you have an issue with that, please do contact the WooCommerce team, they will be more than happy to assist you.

    Please let us know if any issue related with our theme!

    Best regards,
    Basilis

    May 25, 2016 at 11:59 am #637959
    alecstheone

    Hy,

    I contacted them and got this response:

    Unfortunately, we are not able provide support for any of our free products as our support team is only available for paying WooThemes customers (please see our Support Policy for more information).

    May 25, 2016 at 1:19 pm #638003
    Josue

    Hi,

    Have you tried setting your site’s language (settings > general) to the language you want to use in the mails?

    Best regards,
    Josue

    May 26, 2016 at 5:22 pm #638834
    alecstheone

    Hello. Yes, I tried but nothing changed regarding the email header. Please use the login credentials and take a closer look at the problem. You can change the email temporary with yours to make tests.

    Thanks,
    Alex

    May 26, 2016 at 8:02 pm #638914
    Josue

    Hi Alex,

    I’m afraid we can’t help you on this as the issue is not directly related to the theme.

    Best regards,
    Josue

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