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Hello
The page I’m working on is:
https://bodytalkminneapolis.com/index.php/checkout/ways-to-prepare-for-your-session/Below where it says “Healing Is In Your Hands”
I have uploaded a videoIt currently looks like a player bar with white space:
how do I set up a code so all the videos I upload show the beginning or some part of the video so people know it’s there?
So it looks something like this:I would like to do that for the videos on the same page where it says “structured water”
Hey Nathan,
You are using a really old version of the theme, so there are a lot of bugs which we have been solved in the mean time.
We would appreciate if you can update and let us know if the issues will be solved.Thank you
Best regards,
BasilisHi,
Thanks for the feedback. Maybe you could try updating manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardHi BodyTalkCare,
Manually means you need to upload a fresh copy of the theme via FTP.
Wordpress theme autoupdate might not be working properly with some hosting providers or even be disabled by them.If you need further assistance please let us know.
Best regards,
VictoriaHi,
Please refer to the following doc:
Best regards,
Jordan Shannonhow do I check if my version is able to access the most up to date version?
do I need to buy another key from theme forest?
when I upload a video on the home page it shows white space and no video footage yet
Hi BodyTalkCare,
Here is a thread for you to consider
https://kriesi.at/support/topic/theme-updates-not-showing-in-wordpress-updates/page/2/#post-555727If you need further assistance please let us know.
Best regards,
Victoria
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