Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 5, 2019 at 12:10 pm #1134342
    win90

    hi,
    I’ve problem where at 1st I launch the website, no top bar appear..but after few week, suddenly the blue top bar appear above menu bar on every page.
    Please help me. Its happen on both desktop & mobile view.

    image as below:
    https://imgur.com/MOmJk6u —desktop view
    https://imgur.com/2xlBv47 — mobile view

    September 5, 2019 at 5:28 pm #1134543
    Jordan Shannon

    Hey Syazwina,

    Can you enable right click/view source so we can inspect the code?

    Best regards,
    Jordan Shannon

    September 6, 2019 at 2:43 am #1134686
    win90

    Dear Jordan Shannon,

    I’ve enable the right click, appreciate if you could help me.

    Regards,
    Syazwina

    September 6, 2019 at 6:05 pm #1135033
    Jordan Shannon

    Hi,

    Inspect is still not working.

    Best regards,
    Jordan Shannon

    September 7, 2019 at 9:10 pm #1135497
    win90

    Hi Jordan,

    Just now I reinstall my previous back up & enable right click..I notice those error happen after I update the enfold latest version. Can you teach me, how to update enfold version correctly without effect all wordpress performance & view. As those miss place button & scrolling error happen only when ever I update the enfold latest version.

    Appreciate your help.
    Thanks

    • This reply was modified 5 years, 3 months ago by win90.
    September 11, 2019 at 3:23 am #1136864
    Ismael

    Hi,

    Thank you for using Enfold.

    Did you update the theme manually via FTP? Please try to delete the old version of the theme completely or rename it before uploading the latest version. For more instructions, please visit the documentation.

    // https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp

    After updating the theme, go to the Enfold > Performance panel and toggle the File Compression settings.

    Best regards,
    Ismael

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