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AuthorPosts
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April 19, 2014 at 11:07 pm #253526
I cannot believe this topic has not been covered, but I have searched and not found it, so here it is: In the Advanced Layout Editor, how do you remove an element from the Avia Layout Builder from a page once it’s been placed? For example, once a Contact Form has been placed on a page, how do you remove it? Seems like there ought to be a little “x” like there is on photos and other items, but there is nothing. So how is it done? I know this seems like a really basic thing, but I cannot figure it out. Thanks for the help.
April 19, 2014 at 11:25 pm #253530Great… After posting my question, I went back to the page I was trying to edit, and, suddenly and for the first time, “x’s” appeared over the elements when I hovered over them. Then I tried to go back and remove my question, but there was no way to do that. I suppose an “x” will appear over IT once I’ve posted this. Spooky. Any explanation for this? In other words, why do the “x’s” sometimes appear when you hover over an element, and sometimes not appear? What is the condition in each case? Thanks.
- This reply was modified 10 years, 6 months ago by Waitsel.
April 21, 2014 at 2:39 pm #253802Hey!
Glad you figured it out!
Maybe, you missed it on your first try. No one has reported the same issue yet. Anyway, glad it is fixed now. If you have any questions, definitely take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. You can also watch some of our Video Tutorials to learn more about the theme.
If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page.
Best regards,
IsmaelApril 23, 2014 at 5:19 am #254759I didn’t figure it out. The problem is, sometimes “Edit Page” allows me to delete an element and sometimes it doesn’t. And there is no apparent reason as to when it does and doesn’t allow it. It is a quirky bug in the program. If you can fix it or shed any light on why it is doing this, I would appreciate it. I’m on a Mac, by the way, using Safari as a browser. Thanks!
April 23, 2014 at 5:31 am #254764Hey!
I tried reproducing it on my end with no success, please make sure you are using the latest version of Safari.
Cheers!
JosueApril 23, 2014 at 5:32 am #254765Here’s perhaps some light on the subject: I closed Safari and restarted my computer, and now I’m able to delete elements again. Sometimes things just bog down and the only solution is to restart. Sorry for bothering you.
April 23, 2014 at 5:36 am #254768I spoke too soon. After editing one page, the next page is not allowing me to delete. And I am using the latest version of Safari. I just think it’s a bug.
April 23, 2014 at 5:39 am #254770Hi,
Can you create an administrator account and post it here as a private reply?
Regards,
JosueApril 23, 2014 at 5:41 am #254771This reply has been marked as private.April 23, 2014 at 5:46 am #254774Go to Users > Add new, create the user (use any email of your preference), then post the username and password here as a private reply.
April 23, 2014 at 5:51 am #254777This reply has been marked as private.April 23, 2014 at 5:53 am #254778Looks like what I’m having to do is close and reopen Safari after I finish with one page before it will allow me to delete items on a second page. I’d call that a bug.
April 23, 2014 at 5:55 am #254779This reply has been marked as private.April 23, 2014 at 6:07 am #254780It should be in the left side menu:
Best regards,
JosueApril 23, 2014 at 6:17 am #254784This reply has been marked as private.April 23, 2014 at 6:18 am #254785By the way, closing Safari and restarting my computer isn’t working anymore. So the thing just seems to come and go without any explanation.
April 23, 2014 at 6:34 am #254789This reply has been marked as private.April 23, 2014 at 6:36 am #254791This reply has been marked as private.April 23, 2014 at 6:42 am #254796I clicked on “View Page” for the Services page, and looked at it, then I went back to “Edit Page,” and now it’s not allowing me to delete anymore. I came to it through the “Edit Page” menu item in the black menu bar above the site.
April 23, 2014 at 6:50 am #254798This reply has been marked as private.April 23, 2014 at 6:58 am #254800This reply has been marked as private.April 23, 2014 at 7:32 pm #255167What was the URL of the site?
Cheers!
JosueApril 23, 2014 at 7:38 pm #255169This reply has been marked as private.April 23, 2014 at 10:11 pm #255238Hi!
I tried reproducing the issue with no success, take a look i was able to remove elements normally:
http://screencast.com/t/o0nyDXyPifxtJust to discard, please try it from a different computer.
Regards,
JosueApril 23, 2014 at 10:23 pm #255242I appreciate you’re doing that. Still, this is an issue, and I doubt that I’m the only one having it. I don’t have multiple computers to use, except older ones. I think you need to make your developers aware that Mac users are working on multiple versions of OS – Snow Leopard, Lion, Maverick – and that your theme needs to work on all of them.
Before this, I was working with the theme Salient, and it had an issue, which its developers claimed no one else had had: its drop down menus wouldn’t scroll. Once they got to the bottom of my screen, they stopped, so that I wasn’t able to see the bottom items. That was the only issue I had with that theme, just as the delete thing is the only issue I’ve had with this one. What that tells me is that the developers haven’t tested EVERYTHING on all systems. I can understand how something can slip through the cracks. However, once you guys have been made aware of something, I think you ought to fix it.
Anyhow, thanks for your help.
April 24, 2014 at 6:06 am #255309I tested your site in two different Macs (Mavericks and Lion). As far as i know you are the only user who reported this kind of issue but we will keep an eye on it.
Best regards,
Josue -
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