Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 13, 2017 at 1:49 am #776994
    PabloStennett

    Hi! For some reason, my fullscreen slider fixed images only show up as black boxes when viewing my site on a mobile device. Am I missing something? I’ve tried to troubleshoot, but can’t find a solution. Help!

    – J

    April 13, 2017 at 6:59 am #777048
    John Torvik

    Hey PabloStennett,

    Ive checked your slider and there isnt black boxes, may you share some screenshot with this problem and tell me which is your smartphone?

    Best regards,
    John Torvik

    April 14, 2017 at 10:23 pm #778085
    PabloStennett

    Sure thing. I wasn’t sure how to attach the screenshots so have uploaded them to my media library and linked to them below in the private content section. My Smartphone is an iPhone6. I haven’t run into this issue before, so was surprised.

    April 17, 2017 at 7:25 pm #778880
    Victoria

    Hi PabloStennett,

    Please test on another device and clear the cache on your device. If the issue persists, get back to us.

    Best regards,
    Victoria

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