Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 23, 2016 at 1:04 pm #620509
    3dvisuals_co_uk

    My Enfold websites now have this irritating text bubble which appears when one hovers over the image icon on the menu bar.

    Please take a look at here to see what I mean;

    http://tinypic.com/r/2whouvc/9

    And here is my website;

    3dvisuals.co.uk

    How do I prevent those for happening – they add no value to the experience on my site.

    Many thanks.

    Kindest regards,

    Jez

    April 23, 2016 at 1:17 pm #620510
    Yigit

    Hey Jez!

    That seems to be add-on related. Please disable all browser add-ons.

    Cheers!
    Yigit

    April 23, 2016 at 1:26 pm #620511
    3dvisuals_co_uk

    Hi Yigit,

    Please can you tell me what you mean and how I can disable all browser addons ? Is this something I do in Enfold ? If so, where ?

    I have tested my website in IE, FF, Chrome and Chrome Incognito and it happens in them all.

    Thanks.

    Kindest regards,

    Jez

    April 23, 2016 at 2:12 pm #620523
    3dvisuals_co_uk

    Okay, I’ve done a bit of investigation and can see that you are incorrect.

    Your own demos of Enfold don’t display this behaviour, so why is mine ?

    e.g. http://kriesi.at/themes/enfold-one-page-portfolio/#portfolio is okay, so is mine not (exteriorrenderings.com.

    exteriorrenderings is an import and play with of your one-page-portfolio demo, so something must be affecting that.

    Please can you provide me with the support I seek – I feel suggesting that it’s an Add-on issue is kinda lame IMO.

    Thanks.

    Jez

    April 23, 2016 at 2:21 pm #620525
    cherrmann

    This in not enfold, it’s coming from a jquery-Plugin,
    http://qtip1.com/

    April 23, 2016 at 2:35 pm #620526
    3dvisuals_co_uk

    Thanks cherrman, but I have no idea a) how that got there, b) why I have it and the Enfold demo I based my website on doesn’t and c) how do I remove that ?

    Please can you help – I’ve not seen this before and have two Enfold sites – one of which is my main source of income and this new site which is still under development.

    This must be a recent thing that has been introduced as my established site definitely didn’t have it to begin with.

    Many thanks for any help you can provide.

    Kindest regards,

    Jez

    April 23, 2016 at 5:41 pm #620568
    3dvisuals_co_uk

    Thanks Cherrmann, you helped point me in the right direction – there was a plugin installed for tooltips which was making this happen. I have deactivated / deleted the offending plugin and everything works smoothly once more.

    Kindest regards,

    Jez

    April 23, 2016 at 6:19 pm #620571
    cherrmann

    Perfect! :)

    April 23, 2016 at 9:41 pm #620647
    Basilis

    Hi!

    Glad it got it solved!
    Please let us know if we can help with anything else

    Best regards,
    Basilis

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  • The topic ‘How to get rid of text bubble on Menu 'home image' ??’ is closed to new replies.