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Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 13, 2024 at 10:32 am #1443213
    MORTULGAAH

    Hello, I inserted and validated mailchimp API, how do I make newsletter signup area work in footer?

    Thanks

    May 13, 2024 at 11:03 am #1443224
    Ismael

    Hey MORTULGAAH,

    Thank you for the inquiry.

    You can insert the Enfold Mailchimp widget in any of the Footer – Column widget areas. Let us know if you need more help.

    Best regards,
    Ismael

    May 13, 2024 at 11:18 am #1443230
    MORTULGAAH

    I did, but the system says that the plugin is disabled.

    Do I have to enable a checkbox somewhere?

    Thansk

    May 14, 2024 at 5:55 am #1443351
    Ismael

    Hi,

    Thank you for the update.

    Where did you insert the Mailchimp API Key? Please provide the login details in the private field so that we can check the issue further. In the meantime, you can review the documentation below:

    // https://kriesi.at/documentation/enfold/mailchimp-signup/#finding-and-entering-your-api-key

    Best regards,
    Ismael

    May 14, 2024 at 9:07 am #1443376
    MORTULGAAH

    Hello, I inserted mailchimp API under Newsletter options.

    I also selected options for the mailchimp widget options, but it doesn’t work. On normal viewing it is blank, and when editing says that the element is disabled in theme options.

    I had to enable enable Scan Widgets For Theme Shortcodes (Global Layout) to Scan Widgets. – Is this normal?

    I made you a login, pls. let me know when I can disable.

    May 14, 2024 at 9:31 am #1443386
    Ismael

    Hi,

    Thank you for the inquiry.

    The subscription form or widget is working correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    May 14, 2024 at 10:28 am #1443396
    MORTULGAAH

    No issues now, except that I had to turn on scanning the widgets. Is that fine? I thought it was supposed to work as is.

    May 15, 2024 at 5:03 am #1443556
    Ismael

    Hi,

    Thank you for the inquiry.

    What do you mean by “scanning the widgets”? Once you’ve entered and validated the API key, you can immediately insert the subscription form widget or use the Mailchimp Signup element in the Advanced Layout Builder.

    Best regards,
    Ismael

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