Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 29, 2018 at 3:30 pm #963769
    Sophie

    Hi there,

    I am trying to add a “Modal window with privacy and cookie info” and thus enabled “Cookie Consent Message Bar” and “Modal window with privacy and cookie info” in Theme options and I wonder how to display the Modal window?

    The Cookie info box is showing up, but not the Modal winfow as per your screenshot in your GDPR blog https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation (under “Cookie consent bar improvements”).

    Don’t know what I am doing wrong, maybe just an error in reasoning :o( . Lightbox Modal Window in Theme options is enabled. Can you help?

    Thank you for your kind assistance in advance.

    Kind regards,
    Sophie

    May 31, 2018 at 8:24 pm #964918
    Victoria

    Hey Sophie,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 31, 2018 at 8:55 pm #964941
    Sophie

    Hi Victoria,

    yes, sure. Please kindly find the login details in the private content box. Thank you for your kind help in advance.

    Wish for you a great day!

    Best regards,
    Sophie

    June 4, 2018 at 4:00 pm #966577
    Victoria

    Hi Sophie,

    You have the header.php in your child theme, is it from Enfold 4.4?

    Best regards,
    Victoria

    June 5, 2018 at 7:51 am #967019
    Sophie

    Hi Victoria,

    yes, it’s from Enfold 4.4.

    Kind regards,
    Sophie

    June 5, 2018 at 8:19 am #967041
    royaltask

    Same here, Modal window with privacy and cookie info is not showing, cookie info is showing. I updated to the latest version of Enfold. before this I had the version with the cookie consent, now extendet with the Modal window. This is not showing, just the cookie consent.
    I deleted cache, used different browsers, updated WP, set the default privacy page as mentioned.

    • This reply was modified 6 years, 6 months ago by royaltask.
    June 5, 2018 at 8:34 am #967054
    royaltask

    OK, found the soultion:

    .01 Just add another button to your cookie consent
    .02 Select > Open the modal window
    .03 test

    Now my cookie consent has button to open a modal window.
    Works fine here!

    June 5, 2018 at 8:47 am #967068
    Sophie

    Hi royaltask,

    thank you for sharing. It works fine on my end as well! Wished there would have been provided a documentation on the Enfold documentation website. Would have saved lot of time.

    Dear Enfold team, you can close this topic now. Thank you.

    Kind regards,
    Sophie

    June 5, 2018 at 9:14 am #967085
    royaltask

    You are welcome! At least we both are happy. Soon I am part of the enfold staff – just if they ask me.

    • This reply was modified 6 years, 6 months ago by royaltask.
    June 5, 2018 at 10:49 am #967122
    Rikard

    Hi Sophie,

    Glad you got it working and thanks for the feedback. Thanks @royaltask for helping out :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘How to display "Modal window with privacy and cookie info"’ is closed to new replies.