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  • #732412

    I am going to be selling fabric, notions and patterns at my site. In some cases I need to show the front and back of a packaged pattern so the user can see instructions for fabric requirements. They need to be able to enlarge the image of instructions as needed per individual. However, I am unable to enlarge it in my laptop browser unless I enlarge the whole page. I am not able to stretch the image on the phone either. How do I handle this?

    #733027

    Please respond asao.I would like to have this resolved before I activate cart processing. Thanks.

    #733875

    Hi,

    Thank you for using Enfold.

    In the product editor, have you tried adding more product images in the Product Gallery metabox? This will create a product gallery and users can click on the thumbnails to enlarge or open it inside a lightbox displaying the larger version of the thumbnail.

    Best regards,
    Ismael

    #734377

    I had not been using the Product Gallery. I only selected a product image. I will start using that, but it still isn’t the total answer. Its affect is inconsistent. I tested with an iPhone 5, 6s and a 6sPlus. The latter is the larger of the three and similar in size to a Samsung.

    Using the Product Gallery, the item I tested allowed you to expand the image significantly on the 6s screen…even to the point that letters were almost 2 inches high on the image that showed requirements, and the other image (which is actually smaller anyway) was able to be expanded so that the letters were about 1 inch high. It could not expand AT ALL on the iPhone 5.

    However, on the larger 6sPlus, I was not able to expand the “front” image of the pattern, and the back side with requirements was only barely able to expand at all.

    The Enfold theme claims to be responsive, but in the public of typical phones, the ability to expand these images were only on the highest model phones. What else can be done to have more consistent expandability across the majority of phones in the user base? I have provided you with the example item in the private content area.

    #735849

    Hi,

    Could you please provide a screenshot of these issues? If you’re not satisfied with the default lightbox functionality, you can install a third party “zoomin” plugin such as the following.

    // https://www.magictoolbox.com/magiczoom/modules/woocommerce/

    The plugin might require template modification. Please hire a freelance developer or contact our partner, codeable.

    // http://kriesi.at/contact/customization

    Best regards,
    Ismael

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