Viewing 15 posts - 31 through 45 (of 45 total)
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  • #1433313

    ok,
    Here’s what I did:
    1) Enable CSS/JS compression/Merging
    2) Toggle ON Delete old JS/CSS files, then SAVE
    3) Cleared all WPFC caches
    4) Paused Cloudflare API on WPFC
    5) Disabled WPFC
    6) Disabled WP-Optimize

    Now, wouldn’t just disabling WPFC stop the Cloudflare API?

    I’ll wait 24 hrs and see what happens.

    J

    #1433315

    It seems to be working on all browsers now. I’ll leave it as-is though.

    J

    #1433342

    Hi,
    I checked in Windows in Chrome, Firefox, & Edge while logged out and the zoom is showing for me now.
    So now that it is working try to re-enable each part one at a time and wait an hour in between to ensure it doesn’t cause the error.
    Try first with WP-Optimize
    then enable Cloudflare
    then enable WPFC
    then CSS/JS compression/Merging
    and see where the error occurs again.
    It is possible that somewhere a file was corrupt and now that it has been cleared you won’t see the error again.

    Best regards,
    Mike

    #1433364

    The cloudflare toggle is in WPFC.

    j

    #1433382

    Since the toggle for CloudFlare is in WPFC, I tried activating WPFC before turning the toggle for CF on. Just activating WPFC caused the zoom effect to break again.

    J

    #1433457

    Hi,
    Ok, it sounds like CloudFlare is activate when WPFC is activate and the two of them cause the issue.
    Was WP-Optimize also active?
    Try removing the CloudFlare API from WPFC so only the WPFC is active & disable WP-Optimize if active and see if the error occurs.
    We are trying to isolate the issue, this is why we are testing in a way that each is enabled by it self, thank you for your patience, but it sounds like you are getting close to finding the issue.
    The theme CSS/JS compression/Merging is still disabled correct?

    Best regards,
    Mike

    #1433590

    WP Optimize was active, but it did not cause the issue when it was active alone.

    I already have CloudFlare paused on WPFC . . . would completely removing the API do something that pausing it’s activity doesn’t do?

    • This reply was modified 10 months, 2 weeks ago by gatehealing.
    #1433592

    deactivating WPO, leaving WPFC on with cloudflare paused DOES cause the issue.

    OH, theme compression/merging is ENABLED. I will disable now, clear the WPFC caches and try again

    #1433593

    Purging CF caches and disabling theme compression/merging still has the problem persisting.

    #1433594

    I just disabled WPFC, re-enabled theme compression/merging, re-enabled WPO, and purged CF caches (so CF running, just not connected to WPFC, which is deactivated), and the problem resolved.

    The main impact of this is that my pagespeed performance score on mobile drops from 96 to ~80.

    • This reply was modified 10 months, 2 weeks ago by gatehealing.
    #1433642

    Hi,

    Thank you for the update.

    Have you also enabled file compression on WPFC? Try enabling the plugin but keep css, js, and html minification and compression turned off.

    Best regards,
    Ismael

    #1433734

    With WPFC enabled but minification/compression/”combining” off, the issue is NOT happening

    pagespeed mobile performance score is now ~90

    #1433805

    Hi,
    Thanks for the feedback, so in summary it sounds like with the theme compression/merging enable and the WPFC running but the plugin minification/compression disabled with CF running the issue is solved and your pagespeed mobile performance score is ~90
    It sounds like the double minification/compression beteen the theme and WPFC was causing the issue, lad to hear that you have this sorted out, unless there is anything else we can help with on this issue, shall we close this thread then?

    Best regards,
    Mike

    #1433862

    I think we can close. I’ll keep an eye on it.
    Thanks for all the help!
    Jon

    #1433907

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 15 posts - 31 through 45 (of 45 total)
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