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  • #1311023

    I am not sure if my theme is getting auto-updated (is this even possible) or if I am still running an old version?
    I see it states I got 4.8. Would a higher number display 4.8.4? or would it still skip the last digit? Because otherwise I may run the version 4.8.0 so to say.
    I have no idea.

    I’ve watched the instructions saying revalidate or remove the token. So I’ve revalidated it and it says this:

    We checked the token on 2021/07/21 04:18 and we were able to connect to Envato and could access the following information:

    Your purchases
    Your username: <states my correct user name>
    Your E-Mail: <states my correct email>

    If you ever edit the restrictions of your personal token please re-validate it again to test if it works properly

    But never ever since I’ve bought enfold I saw an update appearing there.
    Is there something wrong?

    It does neither appear using ENFOLD -> THEME UPDATE nor under APPEARANCE -> THEMES -> ENFOLD

    What do I have to do to make automatic update work? I don’t wanna update manually.

    • This topic was modified 3 years, 5 months ago by holbizmetrics.
    #1311355

    Hey holbizmetrics,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1316000

    I’ll be ready to do this as soon as some other questions I’ll put are solved as well. Coming back to this. Thanks.

    #1316204

    Hi,

    Unfortunately, we are not really sure why this is happening on some installations. It might be due to server configurations and/or restrictions. Please try to contact your hosting provider for additional assistance.

    You should also try and delete database transients.

    // https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/

    If it does not help, you may need to continue with the manual update. This thread should help.

    // https://kriesi.at/support/topic/updates-not-working-2/#post-1296859

    Best regards,
    Ismael

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