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The front page has a video and I don’t want it to loop. There’s not option to stop that. Also, when transparent header is enabled on the front page, a scroll bar appears on the right side of the page. It is not there when transparent header is disabled.
Hello, I had to type something for you to reply to so that follow-up replies come to me via email. Please reply to this message.
I got the scroll bar issue fixed by clearing my cache. However, the video still loops and I still need help with that.
Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Nikko
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