Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • August 25, 2015 at 4:33 am #492587
    jasonbay723

    For the life of me I can’t find out where to open a support ticket.

    August 25, 2015 at 3:40 pm #493003
    Elliott

    Hey jasonbay723!

    You just did. :)

    Click on the big blue button at the top of the screen when inside the forum of the theme your using.

    What can we help you with?

    Regards,
    Elliott

    August 28, 2015 at 6:24 pm #495052
    jasonbay723

    I still don’t see a big blue button anywhere.

    I’ve fully updated the Envato theme and WordPress. I’m using Bluehost as well. When I open a page that I created using the Avia Layout Builder, it doesn’t open the existing layout that’s there anymore. It’s completely blank. This happened to every page used the layout builder to create the page with.

    Any fixes here? It’s been suggested that I do a hard refresh, which I’ve done. I’ve also tried turning off the visual editor that doesn’t work either.

    August 29, 2015 at 8:54 am #495234
    Rikard

    Hey,

    Could you try deactivating all plugins to see if one of them is causing a conflict?

    Regards,
    Rikard

    September 25, 2015 at 3:24 am #508738
    otalento

    How do I open a support ticket? I am replying to this thread but I don’t see how to open a new one? I also do not see any “big blue button.”

    September 25, 2015 at 2:22 pm #509034
    Yigit

    Hey!

    You can go to this link – https://kriesi.at/support/forum/enfold/#new-post. Big blue button is on the top of that page :)

    Regards,
    Yigit

    March 1, 2017 at 10:35 am #753584
    samco78

    Dear Support

    I would like to remove the datepicker from the responsive version of a contact form. The reason it is displayed badly and does not work properly.

    Thankful for some CSS!

    Regards
    Sam

    March 1, 2017 at 10:48 am #753594
    Yigit

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
.avia_datepicker {
    display: none!important;
}}

    Best regards,
    Yigit

    March 1, 2017 at 11:35 am #753606
    samco78

    Thanks a lot, that worked!

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