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  • #575058

    Hi there,

    I have been trying to use both sliders, the layerslider and the normal slider but both won’t work on my iPad…the normal slider says I need to use t a replacement image for mobile and any video in the layered slider (lease check my link) is there on the iPad but doesn’t start when I click it, it just waits…

    Thank you for your help!

    • This topic was modified 8 years, 9 months ago by vossenm.
    #576888

    Hey vossenm!

    Thank you for using Enfold.

    The autoplay or autorotation option is disabled in the first slider. Please edit the slider then set Autorotation active? to “Yes”. And note that video sliders are not going to work on mobile devices, that’s why you have to add a fallback image. Look for the “Choose fallback image for mobile devices” then upload the image.

    Cheers!
    Ismael

    #577039

    Hi Ismael,

    I’m sorry, the page you were looking at in my message has changed because I’m editing this website all the time and the ticket is several days old.
    The correct link to my problem slider is in the private content now.

    The problem is that the video in the slider seems to have some kind of trouble starting on iPad, sometimes it works but you have to click on it few times, the first time it seems to freeze in the loading process and then it says ‘if your video doesn’t play, restart you device’ or something like that in dutch :)

    Regards,
    Marcel

    #578321

    Hey!

    On mobile view, you can replace the slider with an actual video element. Set the layer slider to not display on mobile then follow the instructions on the following link: https://kriesi.at/support/topic/full-screen-slider-not-responsive/#post-562361

    Best regards,
    Ismael

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