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I am trying to do the right thing and comply with the rule that I purchase Enfold for each website I want to use it on, no matter how small or if it is a nonprofit. I want to do the right thing. But I think I may have misunderstood that rule and installed it on a site a year or more ago without paying for another license. I can’t figure out where I would go to see my purchases so I know whether I purchased it more than once – or actually more than twice since I did buy it again just a few days ago for a third small nonprofit site. These sites are each only 10-15 pages.
It is confusing to me about tokens, too, since I go to one place to get the tokens for several sites I’ve used Enfold on, but those tokens are not really tied to any specific domain as far as I can tell.
Please let me know how I can be sure I’m complying with how this is supposed to work. I don’t want to break any rules, but I’m confused about how to comply.
Hey Barb,
Thanks for reaching out to us. We don’t have any records of where licenses have been used unfortunately. You should be able to see how many times that you have bought the theme in your Themeforest account though. To keep track of your licenses and where they have been used, I would recommend that you generate a separate token for each of them, then keep a record of that locally.
Best regards,
RikardActually I had already logged into my themeforest account. It displays information in a very confusing way. Under Downloads it shows what appears as two Enfold purchases but without dates, even tho it shows that it is sorting them by date! But now I see that there is a tab on the menu for Statements and that shows dates. But I don’t think it’s accurate for any period other than within one year. So it’s only showing the purchase I made this week. And it splits the one purchase out into 4 different amounts, which is also confusing. Not very helpful.
I’m not going to worry about it.Hi,
Thanks for your feedback, Envato (Theme Forest) controls the licenses, we don’t have access to this. Please note that licenses are not defined by the domain but are checked if they are used more than once on any domains, thus a license can not be used more than once on multiple domains. But a license can be moved to other domains as long as only used once at any time, I hope that you understand.
Unfortunately we can not change how Envato (Theme Forest) displays them in your Envato (Theme Forest) account, perhaps asking them will help make it not so confusing.
Thank you for using Enfold, shall we close this thread?Best regards,
MikeOK. If you say Enfold knows when a license has been used on more that one site at the same time, I’ll take your word for it.
The comment “We don’t have any records of where licenses have been used unfortunately.” seems to say that licenses could be used at multiple sites without Enfold knowing it. If you have a way of knowing a license has been used at two domains, how do you know which one was the first? But that’s not my problem.
And yes, you can close this thread. Thanks again for a great theme!
- The topic ‘How can I tell how many times I've bought Enfold theme?’ is closed to new replies.