Viewing 23 posts - 1 through 23 (of 23 total)
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  • August 10, 2017 at 6:01 pm #837092
    Dioplr

    I have some non mandatory field in my Mailchimp list that should not be seen by the user. How can I hide them from the signup form in my footer ?

    See at https://certimail.ca/ The last two fields (compagnie and saluation) should not appear.

    Thanks in advance

    August 10, 2017 at 6:44 pm #837110
    Jordan Shannon

    Hey Philippe,

    Add this to quick css:

    .first_form #avia_1_1, .first_form #avia_2_1{
display:none!important;
}

    Best regards,
    Jordan Shannon

    August 10, 2017 at 7:38 pm #837130
    Dioplr

    Hi Jordan,

    Thanks for the support but it doesn’t work.

    It puts all the field in black but they’re still there and the mandatory fields are hard to see and fill. :-(

    August 10, 2017 at 11:10 pm #837185
    Jordan Shannon

    Hi,

    Please provide a screenshot of the effect. Also, please provide admin info so I can look into this further. The above code should have hidden the fields, not change the color.

    Best regards,
    Jordan Shannon

    August 10, 2017 at 11:33 pm #837197
    Dioplr
    This reply has been marked as private.
    August 10, 2017 at 11:41 pm #837198
    Jordan Shannon

    Hi,

    Yes, I did not see those fields at all when I viewed the page

    Best regards,
    Jordan Shannon

    August 11, 2017 at 12:09 am #837219
    Dioplr

    You may have been redirected to the English version by your browser and WPML ;-)

    Try at this page

    • This reply was modified 7 years, 4 months ago by Dioplr.
    August 11, 2017 at 12:24 am #837223
    Jordan Shannon

    Hi,

    Try adding the following to quick css:

    .first_form#element_avia_3_1,
.first_form#element_avia_4_1{
display:none!important;
}

    Best regards,
    Jordan Shannon

    August 11, 2017 at 12:44 am #837228
    Dioplr

    Thanks again Jordan.

    I put the code but it changes nothing :-(

    August 11, 2017 at 12:48 am #837231
    Jordan Shannon

    Hi,

    Are you adding this to the very top of quick css to make sure it runs first? Also, be sure you are clearing you cache a few times over.

    Best regards,
    Jordan Shannon

    August 11, 2017 at 1:22 am #837249
    Dioplr

    Yes it’s at the top of QuickCSS You can see by yourself with the admin access I provided you.

    I cleared both CDN and Browser cache

    • This reply was modified 7 years, 4 months ago by Dioplr.
    August 11, 2017 at 1:32 am #837253
    Jordan Shannon

    Hi,

    Here’s what I’m viewing from adding the code:

    https://snag.gy/d0tATK.jpg

    Best regards,
    Jordan Shannon

    August 11, 2017 at 2:12 am #837257
    Dioplr

    I don’t understand as I still see the 5 fields ;-)
    So I suppose there’s some caching somewhere I can’t clear.
    How can I make those fileds more visible?

    August 11, 2017 at 2:35 am #837258
    Dioplr

    Forget my last request. It’s ok.

    Thank you very much for your help and support Jordan. Even if I can’t see the solution yet ;-) I will wait until the cache is updated to see the new version with three fields ;-)

    Can you tell me if somebody is managing the other two tickets i opened before this one?

    • This reply was modified 7 years, 4 months ago by Dioplr.
    August 11, 2017 at 4:05 pm #837494
    Jordan Shannon

    Hi,

    I’m not 100%, sure. If not I will see if I can help. When the cache clears properly please let me know so I can close this thread.

    Best regards,
    Jordan Shannon

    August 14, 2017 at 6:05 pm #838846
    Dioplr

    Hi Jordan,

    Sorry to bother you but the bug is not solved. The caches have been cleaned, days have passed and we even moved to another server but we still have five fields in the Mailchimp subscription form in our French footer :-(

    Can you find a solution please?

    August 14, 2017 at 9:42 pm #838964
    Jordan Shannon

    Hi,

    Have you attempted contacting mailchimp as well? Perhaps they will have better insight.

    Best regards,
    Jordan Shannon

    August 14, 2017 at 10:49 pm #838983
    Dioplr

    Mailchimp has nothing to do here. It’s about hiding NON Mandatory fields by Enfold ;-)

    August 14, 2017 at 10:59 pm #838988
    Jordan Shannon

    Hi,

    I’ll ask a teammate for insight. I don’t see the field anymore therefore I wouldn’t be able to provide adequate assistance.

    Best regards,
    Jordan Shannon

    August 15, 2017 at 12:03 am #839019
    Dioplr

    Even if I believe you without a doubt as you sent a screen grab. I can’t understand how you can see three fields from your side when we all see five. I am almost as anxious to understand this mystery than to solve this bug ;-)

    August 15, 2017 at 2:24 pm #839294
    Jordan Shannon

    Hi,

    It is a strange occurrence indeed.

    Best regards,
    Jordan Shannon

    August 26, 2017 at 4:49 am #844272
    Dioplr

    Hi Jordan,

    I want to let you know that the problem is now solved. I can’t understand it took days and days before being visible from our side. But your solution worked ;-)

    You can close this ticket

    August 28, 2017 at 7:14 am #844690
    Sarah

    Good to hear! Let us know here in the forums if you need help with anything else.

    Best regards,
    Sarah

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  • The topic ‘How can I hide not mandatory fields in Mailchimp Footer Widget?’ is closed to new replies.