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  • #1104970

    Goodday,

    My pictures keep being blurry in Woocommerce single product page because it using this aspect of 100×100. I tried changing it in costomizer and in media, both have no effect. This is a enfold thing because with other themes this problem doesnt occur.

    Regards,
    Vincent

    #1105828

    Hey Vincent,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1151956
    This reply has been marked as private.
    #1152239

    Hi miciba,

    Please create a separate thread, and do the same as what I suggested above.
    The reason we need it to be in a separate thread is because the private content is visible not only to the moderators but the thread creator as well.

    Best regards,
    Nikko

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