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February 12, 2016 at 2:10 pm #582227
So two pages to look at it to explain what I’m seeing here.
This page is using a image as a preview to call in a YT video. When you mouse over the picture, you get a orange play button. http://abihomeservices.com/home-inspection-videos/
I then used one of the videos with the exact same settings (even created a template from it on the video page and inserted it on the home page) on the homepage but I get no layover and orange button on mouse-over. Why is it showing on one page, and not the other?
February 13, 2016 at 1:24 pm #582706Hi childproofer!
The link you provided us is currently down please get back to us when the site is up again so we can inspect the element in question.
Also please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you better.
Best regards,
Vinay KashyapFebruary 13, 2016 at 11:36 pm #582793Works fine for me. Not sure why it was down for you.
February 15, 2016 at 7:03 pm #583695Hey!
We can see the element in question now. Is this the heading we are talking about?
“LATEST VIDEO: MISSING FLASHING LEADS TO MOISTURE ISSUES”
If it worked on one page for you it should work on homepage as well unless some js has a conflict only on the homepage the hover icon should show and the light box should open. To find if any of the plugin is in conflict please follow the steps below
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedIf that don’t resolve the issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary so we can take a closer look.
Cheers!
Vinay Kashyap -
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