Viewing 13 posts - 1 through 13 (of 13 total)
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  • #612067

    Hi! I am currently using a gallery with the lightbox feature. Viewing this gallery on a mobile device: upon first tap the caption appears. Upon second tap, the light box is activated for a larger view of the photo. the caption remains. When I arrow to the next image, the first caption remains superimposed. Is this the way it is supposed to work? Is it possible to have the caption switch to match the corresponding photo? please advise. thanks.

    #612071

    Hey AirstreamCoach!

    Please share the link to the page where we can inspect the element and let us know more details which mobile and browser you are facing this issue.

    Best regards,
    Vinay

    #612075

    link below. this is one but you can check any of the galleries. thanks.

    #613387

    Hi vinnie… wondering if you had a chance to look at this issue? seems to happen on all mobile browsers. thanks for your help.

    #613705

    Hi!

    Sorry for the delay.

    One of the code block in the css copied from main theme into your child theme is causing this issue. Please try the following code in Quick CSS

    img.mfp-img {
        z-index: 999999!important;
    }

    Best regards,
    Vinay

    #614040

    Thank you for your help Vinay, but this does not resolve the issue. any other suggestions? thanks.

    #616051

    Hi!

    Did you remove the browser cache or hard refresh before testing the page? https://kriesi.at/support/topic/lightbox-captions/

    Cheers!
    Ismael

    #616080

    yes i have tried both.

    #617483

    Hi!

    can you provide us admin access, so we can take a deeper look into it please? post login details here as private reply. Try to deactivate all your plugins, to check if one is causing this behavior.

    Best regards,
    Andy

    #617750

    See below. Thanks.

    #619756

    Hey!

    your captions on mobile are working fine and as expected for me:

    View post on imgur.com

    Could you fix it? if not please highlight what is going on using screenshots please.

    Cheers!
    Andy

    #620050

    Hi Andy, Yes this part is working just fine, as pictured. Please tap a second time on any image for the lightbox to appear. you will see then that the original caption remains, even when you arrow to the next photos. The result is that you now see a new image with the first/incorrect caption. Hope that makes sense. thank you for helping.

    #621897

    Hey!

    Did you use this code?

    .mfp-wrap {
        z-index: 10000;
    }
    
    body .avia-tooltip {
        z-index: 0;
    }

    You can also hide the tooltip on mobile with this:

    @media only screen and (max-width: 767px) {
    body .avia-tooltip {
        display: none !important;
        opacity: 0 !important;
    }
    }

    Cheers!
    Ismael

Viewing 13 posts - 1 through 13 (of 13 total)
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