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AuthorPosts
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October 28, 2015 at 12:16 pm #526035
Hi!
When using around 5 Hotspots on images images it doesn’t calculate the right position anymore, on image of yellow notebook it works well, but it fails on the second image below. Any suggestions / help?
Bug Screenshots:
https://www.dropbox.com/s/9pfttorkqq28p8a/Screenshot%202015-10-28%2011.11.36.png?dl=0
https://www.dropbox.com/s/sln18ko1ps450l9/Screenshot%202015-10-28%2011.11.14.png?dl=0Thanks!!!
October 28, 2015 at 2:34 pm #526100Hey lo_nexxo!
We reported the issue to our devs. Once we hear from them, we will update you on this thread. Please kindly wait to hear from us.
Regards,
YigitOctober 30, 2015 at 11:02 am #527286Hey,
Thanks for the code snippet! Unfortunately isn’t working, yes I’ve cleared the cache…
https://www.dropbox.com/s/0a6hilo4lpjeix4/Screenshot%202015-10-30%2009.55.51.png?dl=0
November 9, 2015 at 11:24 am #532480Hi!
a new Enfold version was released, with lots of bugfixes and new features. Can you update and let us know if things get better for you please?
Regards,
AndyNovember 10, 2015 at 12:35 pm #533175Hi Andy,
Thanks for answering back!
I´ve updated the Enfold theme to version 3.41. still not working.
I´ve noticed that if I preview with the Enfold Theme it works https://www.dropbox.com/s/nxmnvqyaxvsnv4e/Screenshot%202015-11-10%2010.49.34.png?dl=0Any suggestions?
November 12, 2015 at 5:16 pm #534908Hey!
can you provide us admin access, so we can take a deeper look into this issue? post login details here as private reply.
Also try to deactivate all plugins, to see if one is causing this issue and let us know about your results.
Cheers!
AndyNovember 12, 2015 at 6:47 pm #535000Hi Andy,
Yes! Many thanks!!!
November 16, 2015 at 6:27 pm #536765Hi!
Also try to deactivate all plugins, to see if one is causing this issue and let us know about your results.
Regards,
AndyNovember 16, 2015 at 6:31 pm #536771Hi Andy,
I´ve tried but with no positive results…
November 27, 2015 at 9:07 am #543493Hi,
Any news about this hotspots bug?
For your information: I´ve got this spam/false e-mail pretending to be kriesi support…
https://www.dropbox.com/s/wx7zalr2bgow62q/Screenshot%202015-11-27%2008.04.32.png?dl=0Thanks, Lukas.
December 3, 2015 at 3:37 am #546218Hi!
Sorry for the delay. We’re not entirely sure what’s causing the issue yet. Anyway, I tried to login to the site to enable the debug mode in the builder but the Appearance > Editor panel is missing. We need to modify the functions.php file. Please activate the debug mode so that we can extract the actual shortcode then use it on our installation: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Regards,
IsmaelDecember 12, 2015 at 7:47 pm #551468Hello Ismael, the bug is related with a 100% value on the html, body elements. I´ve disabled your account for security reasons! Anyway thanks for taking care.
Best, Lukas
December 14, 2015 at 8:48 am #552017 -
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