Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1426419

    Have a great application for ‘image with hotspots’ but they are not staying in place on publication – all migrating to top left of image???
    Have tried repositioning hotspots on Demo page and get the same result.

    #1426424

    Hey mightyatom,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

    #1428108

    Apologies for the overlong delay in replying but the problem seemed to go away but its back along with a host of other issues.
    I have 3 licenses for Enfold and this is the first time I’ve ever regretted purchasing the theme.
    Hotspots issue is here : https://abbeylodge.online/?page_id=3863
    Page where I CANNOT edit text block is here: https://abbeylodge.online/?page_id=638
    One of many pages where background image of a coloured section does not show: https://abbeylodge.online/?page_id=3898
    And in general edited demo pages when saved keep Header tags such as <H3> but text is <p>!!
    I’ve lost a lot of time playing with these issues.

    #1428289

    I need a little bit more help than I’m getting.

    Have started to use the Enfold Child Theme but my clean up of the main theme (two weeks work lost) does not appear to have succeeded.

    Issues remain.

    #1428364

    Hi,
    Thank you for the link to your site and your patience, I tried disabling all of your plugins and checking your other settings but I couldn’t find a cause for this.
    I copied your page to my test site and the hotspots work correctly, please see the link in the Private Content area.
    Since I was unable to reproduce this on my site I have asked the rest of the team for ideas.
    Does your site use object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc?
    Thank you for your patience.

    Best regards,
    Mike

    #1428451

    Mike,
    I have researched my hosting providers and they clearly state they don’t recommend cache plugins because they use Varnish on their servers. Is this the possible cause of my issues?

    #1428461

    Hi,

    Thank you for the update.

    The issue occurs because the post css file is not being generated, which might be server-related. To work around this issue, you can add this code in the functions.php file.

    /**
     * Filter to skip css file generation.
     * You can add logic to skip for certain pages/posts only.
     * 
     * @since 4.8.6.1
     * @param boolean $create
     * @return boolean					true | false or anything else to skip generation of css file
     */
    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    This will disable the dynamic post css file and render element styles inline instead.

    Best regards,
    Ismael

    #1428581

    Thanks for the functions.php code which has been successfully implemented.

    Any ideas why theme options isn’t responding to colour scheme changes?

    #1428602

    Hi,

    Thanks for the update. Which specific theme options are not applying?

    Best regards,
    Rikard

    #1428603

    Hi, I’m wanting to utilise the “Bright Blue” option under General Styling but it’s not happening.

    #1428735

    Hi,

    Sorry for the late reply. I tried importing the settings from the parent theme under Enfold->Import/Export, and that seems to have worked. Could you have a look on your end and verify please? If you want to import your previous child theme settings, then please import the settings file which I uploaded in the media gallery.

    Best regards,
    Rikard

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