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  • #1465233

    We have reached out to the hosting provider who have advised the following.

    We are mainly experiencing this issue when updating the posts or pages.

    Please see the message from them below,
    I am seeing several fatal code errors mostly coming from your themes, code please revise your settings.

    https://privatebin.net/?eb4a5689f22053a0#CNJK1S1uqrU5mBTxopER69CweyxkunQh12T7XpxgHJuz

    * ERROR LOG TYPE SUMMARY *
    +————————–+
    | Count | Error Type |
    |——–+—————–|
    | 63 | auditor_scan |
    | 33 | php_notice |
    | 13 | php_error |
    | 11 | auditor_event |
    | 3 | php_fatal |
    | 14 | SKIPPED |
    +————————–+
    php_notice
    +————————————————————————————————————————————————-+
    | Count | Message |
    |——-+—————————————————————————————————————————————–|
    | 30 | preventing possible attempt to enumerate users |
    | 1 | wpe_cache_plugin:info: event=clear-all-cache, referer: https://royalbindi.co.uk/wp-admin/ |
    | 1 | wpe_cache_plugin:info: event=clear-all-cache, referer: https://royalbindi.co.uk/wp-admin/options-general.php?page=wprocket |
    | 1 | wpe_cache_plugin:info: event=clear-all-cache, referer: |
    | | https://royalbindi.co.uk/wp-admin/admin.php?page=wpengine-common&tab=caching&_wpnonce=1960d1f4d3 |
    +————————————————————————————————————————————————-+
    php_error
    +————————————————————————————————————————————————-+
    | Count | Message |
    |——-+—————————————————————————————————————————————–|
    | 4 | PHP Parse error: syntax error, unexpected single-quoted string “order”, expecting “)” in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 543, referer: |
    | | https://royalbindi.co.uk/blog/?n,jbuyasflx |
    | 4 | PHP Parse error: syntax error, unexpected single-quoted string “order”, expecting “)” in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 543, referer: |
    | | https://royalbindi.co.uk/wp-admin/theme-editor.php?file=config-templatebuilder%2Favia-shortcodes%2Fblog%2Fblog.php&theme=enfold |
    | 3 | PHP Parse error: syntax error, unexpected single-quoted string “order”, expecting “)” in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 543 |
    | 2 | PHP Parse error: syntax error, unexpected single-quoted string “order”, expecting “)” in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 543, referer: |
    | | https://royalbindi.co.uk/wp-admin/admin.php?page=wpcode-snippet-manager&snippet_id=19960 |
    +————————————————————————————————————————————————-+
    php_fatal
    +————————————————————————————————————————————————-+
    | Count | Message |
    |——-+—————————————————————————————————————————————–|
    | 2 | Uncaught TypeError: usort(): Argument #1 ($array) must be of type array, null given in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php:822\nStack |
    | | trace:\n#0 /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php(822): |
    | | usort(NULL, Object(Closure))\n#1 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php(658): |
    | | avia_post_slider->html()\n#2 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_blog->shortcode_handler(Array, ”, ‘av_blog’, Array)\n#3 /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): |
    | | aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_blog’)\n#4 : do_shortcode_tag(Array)\n#5 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, |
    | | ‘\\n[av_textblock …’)\n#6 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(559): |
    | | do_shortcode(‘\\n[av_textblock …’)\n#7 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php(2088): |
    | | ShortcodeHelper::avia_remove_autop(‘\\n[av_textblock …’, true)\n#8 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_columns->shortcode_handler(Array, ‘\\n[av_textblock …’, ‘av_one_full’, Array)\n#9 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ‘\\n[av_textblock |
    | | …’, ‘av_one_full’)\n#10 : do_shortcode_tag(Array)\n#11 /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): |
    | | preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, ‘</p>\\n[av_one_fu…’)\n#12 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(559): |
    | | do_shortcode(‘</p>\\n[av_one_fu…’)\n#13 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/section/section.php(1547): |
    | | ShortcodeHelper::avia_remove_autop(‘</p>\\n[av_one_fu…’, true)\n#14 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_section->shortcode_handler(Array, ‘</p>\\n<p>[av_one…’, ‘av_section’, Array)\n#15 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): aviaShortcodeTemplate->shortcode_handler_prepare(Array, |
    | | ‘</p>\\n<p>[av_one…’, ‘av_section’)\n#16 : do_shortcode_tag(Array)\n#17 /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): |
    | | preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, ‘[av_section min…’)\n#18 |
    | | /nas/content/live/royalbindi/wp-includes/class-wp-hook.php(324): do_shortcode(‘[av_section min…’)\n#19 |
    | | /nas/content/live/royalbindi/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘[av_section min…’, Array)\n#20 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/template-builder.php(102): apply_filters(‘the_content’, ‘[av_section |
    | | min…’)\n#21 /nas/content/live/royalbindi/wp-includes/template-loader.php(106): include(‘/nas/content/li…’)\n#22 |
    | | /nas/content/live/royalbindi/wp-blog-header.php(19): require_once(‘/nas/content/li…’)\n#23 |
    | | /nas/content/live/royalbindi/index.php(17): require(‘/nas/content/li…’)\n#24 {main}\n thrown in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php on line 822 |
    | 1 | Uncaught Error: Call to undefined method avia_sc_blog::sort_buttons() in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php:623\nStack trace:\n#0 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_blog->shortcode_handler(Array, ”, ‘av_blog’, Array)\n#1 /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): |
    | | aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_blog’)\n#2 : do_shortcode_tag(Array)\n#3 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, |
    | | ‘\\n[av_textblock …’)\n#4 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(559): |
    | | do_shortcode(‘\\n[av_textblock …’)\n#5 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php(2088): |
    | | ShortcodeHelper::avia_remove_autop(‘\\n[av_textblock …’, true)\n#6 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_columns->shortcode_handler(Array, ‘\\n[av_textblock …’, ‘av_one_full’, Array)\n#7 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ‘\\n[av_textblock |
    | | …’, ‘av_one_full’)\n#8 : do_shortcode_tag(Array)\n#9 /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): |
    | | preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, ‘</p>\\n[av_one_fu…’)\n#10 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(559): |
    | | do_shortcode(‘</p>\\n[av_one_fu…’)\n#11 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/section/section.php(1547): |
    | | ShortcodeHelper::avia_remove_autop(‘</p>\\n[av_one_fu…’, true)\n#12 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(13… |
    | | avia_sc_section->shortcode_handler(Array, ‘</p>\\n<p>[av_one…’, ‘av_section’, Array)\n#13 |
    | | /nas/content/live/royalbindi/wp-includes/shortcodes.php(434): aviaShortcodeTemplate->shortcode_handler_prepare(Array, |
    | | ‘</p>\\n<p>[av_one…’, ‘av_section’)\n#14 : do_shortcode_tag(Array)\n#15 /nas/content/live/royalbindi/wp-includes/shortcodes.php(273): |
    | | preg_replace_callback(‘/\\\[(\\\[?)(av_blo…’, ‘do_shortcode_ta…’, ‘[av_section min…’)\n#16 |
    | | /nas/content/live/royalbindi/wp-includes/class-wp-hook.php(324): do_shortcode(‘[av_section min…’)\n#17 |
    | | /nas/content/live/royalbindi/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘[av_section min…’, Array)\n#18 |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/template-builder.php(102): apply_filters(‘the_content’, ‘[av_section |
    | | min…’)\n#19 /nas/content/live/royalbindi/wp-includes/template-loader.php(106): include(‘/nas/content/li…’)\n#20 |
    | | /nas/content/live/royalbindi/wp-blog-header.php(19): require_once(‘/nas/content/li…’)\n#21 |
    | | /nas/content/live/royalbindi/index.php(17): require(‘/nas/content/li…’)\n#22 {main}\n thrown in |
    | | /nas/content/live/royalbindi/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 623 |
    +————————————————————————————————————————————————-+
    auditor_scan
    +———————+
    | Count | Message |
    |——-+————-|
    | 63 | fingerprint |
    +———————+
    auditor_event
    +—————————-+
    | Count | Message |
    |——-+——————–|
    | 8 | wp_login |
    | 2 | activated_plugin |
    | 1 | deactivated_plugin |
    +—————————-+

    #1465480

    Hey royalbindi,

    Thanks for the login details. We haven’t been able to reproduce any of the fatal errors in the theme, does the same thing happen if you temporarily deactivate all plugins and activate the parent theme?

    Best regards,
    Rikard

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