Homepage Slideshow Not Working - Support | Kriesi.at

Tagged: enfold, Wordpress 4.5

Viewing 21 posts - 1 through 21 (of 21 total)

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Posts
April 15, 2016 at 7:08 am #614581

jbenes
Participant

Hi,
I have updated to WordPress 4.5 and updated to the latest version of Enfold. I have cleared all caching systems on the site, but I still cannot get the slideshow on the homepage of my site to load. Please see the details in the private section.

Please help!

April 15, 2016 at 9:08 am #614643

Vinay
Inactive Moderator

Hi jbenes!

We checked for the issue but it looks like the theme is not updated properly and there are still some js errors in console. If you are not using a child theme please backup any custom changes you may have added to the theme and download the enfold latest version 3.5.2 from themeforest and update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Best regards,
Vinay

April 15, 2016 at 6:49 pm #615078

jbenes
Participant

Hi,
I have followed the FTP upload instructions with the latest ThemeForest version of the theme, but my site slider still does not work. Please advise.

Thanks!

April 15, 2016 at 8:51 pm #615129

Overhaulics
Participant

Same, did not fix issues even after clearing all cache. So annoying when Enfold has a real issue and wont admit it and send us in circles.

April 15, 2016 at 9:02 pm #615138

jdrijver
Participant

Same here, homepage sliders not working, other elements such as counting numbers etc also broken.

April 15, 2016 at 9:29 pm #615162
Vinay
Inactive Moderator
Hi!

Please add the below code in functions.php
```
function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');
```
Regards,
Vinay
April 15, 2016 at 9:32 pm #615163

Vinay
Inactive Moderator

Hey!

@jdrijverone of your site that starts with mega is working fine the other one is in coming soon mode.

Please hard refresh the page and review the site to do a hard refresh… First press F12 to open the Chrome Dev Tools then hold down Ctrl and click on the Reload button.

Cheers!
Vinay

April 15, 2016 at 9:56 pm #615174

Overhaulics
Participant

Thanks Vinnie,

That fixed it for me. Glad to get a real solution.

April 15, 2016 at 10:55 pm #615191

jbenes
Participant

I have made the change exactly as suggested but my site is still not working. Please let me know what else you need on my end.

April 17, 2016 at 8:23 am #615739

Rikard
Keymaster

Hi,

I’m not sure why but your Layer Slider is throwing errors, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

I tried disabling all your plugins as well but that was not the problem.

Thanks,
Rikard

April 17, 2016 at 8:17 pm #615880

jbenes
Participant

Hi,
I have already completed reinstalled the theme twice (see response here: https://kriesi.at/support/topic/homepage-slideshow-not-working/#post-615078).

There is no point in continuing to re-upload the theme via FTP when it has not been updated. What else could I do?

Thanks!

April 19, 2016 at 2:43 am #617010

Yigit
Keymaster

Hey!

You also have Version: 2.9.1 installed. Please remove it in Appearance > Themes

Best regards,
Yigit

April 19, 2016 at 2:50 am #617018

CAA
Participant

We have the same problem. In multiple threads the Enfold team is suggesting pointless steps instead of admitting there’s a problem and fixing it…

April 19, 2016 at 2:56 am #617024

Yigit
Keymaster

Shalom

@antisemitism I already replied you here – https://kriesi.at/support/topic/animations-not-working/#post-617022
My “pointless suggestion” above is a crucial one :)
Users may have specific issues that is why we are suggesting users to start their own threads and sticking to it.

Cheers!
Yigit

April 19, 2016 at 2:59 am #617028

CAA
Participant

Toda raba! Just tried your “pointless suggestion” and it worked. Sooorrryyy :)

April 19, 2016 at 3:01 am #617031

Yigit
Keymaster

Bevakasha! :)
Glad it did! We will keep this thread open to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread :)

L’chaim!
Yigit

April 19, 2016 at 3:05 am #617033

CAA
Participant

:-D

April 19, 2016 at 3:42 am #617050

jbenes
Participant

Hi,
I have removed the older version but still no luck.

Jeremiah

April 19, 2016 at 8:21 am #617205

Vinay
Inactive Moderator

Hi!

As @rikard mentioned above Layer Slider is still throwing errors. The theme is not correctly re-installed or some files were not replaced correctly. this is the reason you are getting this error. Please upload a copy of the latest theme from themeforest on your server and give us the FTP details so we can take a look at this issue.

Cheers!
Vinay

April 19, 2016 at 5:08 pm #617563

jbenes
Participant

Hi,
I updated the theme again but with no luck. I have included my FTP details so you can further investigate.

Thanks!

April 20, 2016 at 3:07 am #617908
Vinay
Inactive Moderator
Hey!

~~We are working on your ticket please wait while we update the results here soon.~~

The issue was that the plugins script was loading before jQuery was fully loaded we have added the below script in functions.php to make sure jQuery loads before other plugin scripts.
```
if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11);
function my_jquery_enqueue() {
   wp_deregister_script('jquery');
   wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null);
   wp_enqueue_script('jquery');
}
```
Please hard refresh and clear the cache before you review the site :)

Regards,
Vinay
- This reply was modified 8 years, 7 months ago by Vinay.
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