Tagged: demo content
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March 23, 2017 at 11:39 pm #765792
Hey Guys,
I just downloaded and installed the Enfold theme. For some reason some things did not install correctly when I imported the demo content. The entire homepage is not functioning correctly. Also, I have not looked at every page but I noticed on the about us sample page the masonry gallery is not working either. Can you take a look and see whats going on?
March 24, 2017 at 12:00 am #765798Hey victordezaki,
Which demo are you using?
Best regards,
Jordan ShannonMarch 24, 2017 at 1:04 am #765815The new 2017 demo.
March 24, 2017 at 7:05 pm #766349Hi,
I am going to log into the admin and take a look, is this a complete fresh install? Do you need to back anything up first?
Best regards,
Jordan ShannonMarch 24, 2017 at 7:45 pm #766366It is a fresh install, no need to back up anything. I even reinstalled wordpress and the theme again this morning and it is having the same exact issues.
March 24, 2017 at 8:18 pm #766375Hi,
I just tried myself and ran into the same issue:
Try increasing the memory limit in WP:
To increase the wordpress limit please access wp-config.php file and add/edit the below line
define(‘WP_MEMORY_LIMIT’, ‘256M’);
For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.Best regards,
Jordan ShannonMarch 24, 2017 at 8:24 pm #766376I increased the memory limit.
March 24, 2017 at 8:36 pm #766381Hi,
Please try another re-install.
Best regards,
Jordan ShannonMarch 24, 2017 at 9:17 pm #766391I reinstalled wordpress, updated the wp-config, and then installed the theme again. It is the same exact issue.
March 27, 2017 at 4:50 pm #767554Can we get this figured out?
March 27, 2017 at 7:22 pm #767647Hi victordezaki,
Try downloading our new Enfold 4.0.4 that came out today.
Try deleting the database, or just for a test install with another database.Best regards,
Victoria -
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