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  • May 31, 2019 at 8:32 pm #1105868
    messmeriza

    Hi Kriesi moderators,

    I had asked for your help 3 days and am hoping that someone could look into my request – Topic: URGENT homepage images have disappeared:

    URGENT homepage images have disappeared

    Thanks!
    Carolin

    June 1, 2019 at 4:53 pm #1106137
    Victoria

    Hey Carolin,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please perform the below steps to clear the browser cache:

    1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
    2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
    3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.

    Best regards,
    Victoria

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