Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 1, 2021 at 7:31 pm #1276911
    LodiPlanting

    Hi guys,

    When you surf to https://lodiplanting.com you’ll see my custom error page on (404). However this should not be the case. For some strange reason the whole website is working normal except the homepage.

    I have tried different things, like double checking redirections, cache plug-ins, changing the custom 404 page, but nothing seems to work. Obvisouly this sucks as all incoming url’s are based on the homepage so I miss a lot of traffic.

    Can you guys help me out?

    February 2, 2021 at 12:37 pm #1277107
    Rikard

    Hey LodiPlanting,

    Please try activating the custom 404 page functionality in the main page of the theme options, then check if the home page is selected when you do. If it is, then select the very top option in the list, which is not a page, then save. Then deactivate the custom 404 functionality again. If that doesn’t work then please post admin WordPress login details in private so that we can have a closer look.

    Best regards,
    Rikard

    February 2, 2021 at 7:30 pm #1277191
    LodiPlanting
    This reply has been marked as private.
    February 4, 2021 at 4:47 am #1277510
    Rikard

    Hi,

    Thanks for the update and login details. I get this error message after logging in:

    LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

    Could you lift that restriction, or verify access to our account please?

    Best regards,
    Rikard

    February 4, 2021 at 12:23 pm #1277666
    LodiPlanting
    This reply has been marked as private.
    February 5, 2021 at 9:07 am #1277915
    Rikard

    Hi,

    Thanks for that. It’s not the custom theme 404 page setting which is causing that, but the problem is still happening unfortunately. What happens if you disable all plugins, then reset your permalinks under Settings->Permalinks?

    Best regards,
    Rikard

    February 5, 2021 at 9:56 am #1277922
    LodiPlanting
    This reply has been marked as private.
    February 5, 2021 at 10:52 am #1277939
    LodiPlanting

    FYI – I have enabled every plug-in at the time and noticed it has something to do with my redirection plug-in. Are there any know issues?

    February 5, 2021 at 4:23 pm #1278068
    LodiPlanting
    This reply has been marked as private.
    February 5, 2021 at 6:47 pm #1278119
    Victoria

    Hi LodiPlanting,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.