Tagged: preloader
Hi
After updating the theme, My website can’t load the home page, it’s showing the Preloader image and hangs there.
If I turn Preloader off, website load normal
Pls help
Thanks
Hi,
I have checked your site and noticed it’s using twentyfifteen theme with no Enfold, can you set it back? so we can try to check it and figure out what’s causing the issue.
Best regards,
Nikko
Hi,
Since there was no reply here, I think I’m the first one to have checked, I have checked again and saw that Enfold was broken, you can check here at the bottom: http://laurazen.com/wp-admin/themes.php
The error is:
Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
Can you give us ftp access also, so we can try to enable debug and check the files.
Best regards,
Nikko
Hi jgmelki,
Thanks for giving us the ftp access.
The theme is now fixed and I have enabled the preloader and it works fine on my end and the homepage shows without any issues.
Let us know if you need further assistance :)
Best regards,
Nikko
What a relief :)
Thank you Nikko … Appreciate your wonderful support.
Best regards,
John
Hi John,
Glad that we could help. :)
Feel free to comeback if you need further assistance.
Thanks for using Enfold and have a great day!
Best regards,
Nikko