Home Page displaying 404 page instead for some browsers - Support

Tagged: home page

Viewing 8 posts - 1 through 8 (of 8 total)

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August 6, 2019 at 11:54 pm #1125317
Kerrigan
Participant
Hi there.

I’ve specified my home page in Enfold, but in some browsers it’s showing the menu and footer, but the 404 page instead of the home page I’ve set.
It’s displaying perfectly on all my devices, but on my client’s phone and laptop shows the 404.
Any idea what’s going on and how I can fix it please?

I have specified the home page in >Appearance >Themes > Customise >Home Page Settings (see screenshot http://livingandlovingfreely.com/wp-content/uploads/2019/08/Enfold-Child-Theme-set-home-page.png), and also in
>Enfold Child >Theme Options >Home Page Settings (See screenshot http://livingandlovingfreely.com/wp-content/uploads/2019/08/theme-customise.png)

Home

Thanks heaps for your time!
- This topic was modified 5 years, 3 months ago by Kerrigan.
August 7, 2019 at 1:42 pm #1125521

Rikard
Keymaster

Hey Kerrigan,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 10, 2019 at 1:57 am #1126359

Kerrigan
Participant

Thanks, I’ve done this.

August 10, 2019 at 2:18 pm #1126420

Rikard
Keymaster

Hi,

Thanks for the update, though I can’t see any login details in this thread. Please try sending them again in the private content box.

Best regards,
Rikard

August 12, 2019 at 4:02 am #1126699

Kerrigan
Participant

I’ve entered the access details into ‘Private Content’ and sent. Pls confirm you have them.

August 12, 2019 at 8:13 am #1126734

Rikard
Keymaster

Hi,

I still can’t see anything unfortunately, make sure that you write something in the public reply box as well, and you can verify it being sent by actually visiting the thread on the forum: https://kriesi.at/support/topic/home-page-displaying-404-page-instead-for-some-browsers/

Best regards,
Rikard

August 12, 2019 at 11:44 am #1126780

Kerrigan
Participant

Ok. Here’s my home page entry … and going now to Private …

August 13, 2019 at 5:47 am #1127066

Rikard
Keymaster

Hi,

Thanks for that, though I can’t see any problems on my end using Chrome. In which browsers is this happening? I see that you have two performance plugins installed, please try to clear the cache from them and leave them deactivated to see if that helps.

Best regards,
Rikard
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