Tagged: 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 13, 2025 at 10:29 pm #1484176
    madisonstudios1

    Good afternoon. Love the theme – purchase many licenses.
    I have a new site I am working on and have a 1/3 container with two images. One is set to hide on the two smaller screen settings in RESPONSIVE and the other the opposite – set to show on two smaller screen settings in RESPONSIVE

    I still see a box with a ? on my mobile phone – assuming it is the “missing picture”
    I tried to add some additional CSS —–

    @media only screen and (max-width: 990px) {
    #samhide { display: none !important; }}

    in the quick css and still see it on my iPhone.

    Is there something else to try to truly hide the image on the homepage?

    May 14, 2025 at 7:31 am #1484205
    Ismael

    Hey Madison,

    Thank you for the inquiry.

    We are not seeing the issue on our end. Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    May 14, 2025 at 5:19 pm #1484247
    madisonstudios1

    Here you go – https://img.savvyify.com/image/IMG-4642.9w90z
    When I look at this homepage on mobile screen simulators like FireFox and Chrome – it looks fine, but on a real phone, mine is a iPhone 16 I see the missing image blue box with a ? – Please let me know what you are seeing. Can you help? I have two things working to hide the second image on mobile. Thanks again, Chris

    May 14, 2025 at 8:20 pm #1484261
    madisonstudios1

    You may just try it on your phone directly – https://new.samsneadslely.com/ and see what you see. Thanks

    May 15, 2025 at 6:54 am #1484275
    Ismael

    Hi,

    Thank you for the screenshot.

    We can’t reproduce the issue on our end — see the screenshot below. Have you tried purging the cache or switching to incognito mode?

    View post on imgur.com

    Best regards,
    Ismael

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.