Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 8, 2020 at 11:06 am #1191239
    Btina

    I installed Enfold in 2013 and made the current updates but if I go to the page to make some changes I get first the classic view which I cant handle and when I scroll down to the page there comes the actual Layout architecture I am used to work with. Why is that and can I hide the classic section? Is there anything wrong with this page?

    March 8, 2020 at 11:15 am #1191242
    Btina

    There are more issues on the Enfold Theme for instance I can’t change content and if I do it shows the HTML codes as well if I go to preview… Why is that? Very strange.

    March 8, 2020 at 9:58 pm #1191310
    Mike

    Hi,
    Thanks for the login I took a look at your settings and found that you are using v4.2 we are currently at v4.7.3
    I recommend updating, but due to how Envato changed their API for a Token system you will have to update via FTP.
    The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you don’t feel comfortable doing this, please include FTP access in the Private Content area and we could assist.

    Best regards,
    Mike

    March 9, 2020 at 1:17 pm #1191500
    Btina

    Yes please help me with the ftp

    March 9, 2020 at 1:42 pm #1191519
    Yigit

    Hi,

    Thanks for the info Btina!

    I have just updated Enfold to the latest version and kept the older version installed. Please review your website :)

    Cheers!
    Yigit

    March 9, 2020 at 2:59 pm #1191544
    Btina

    Hi Yigit

    Thank you very much! I think that it, otherwise I’ll come back :)

    Cheers!
    Btina

    March 9, 2020 at 5:20 pm #1191592
    Yigit

    Hi,

    You are welcome, Btina! Let us know if you have any other questions or issues and enjoy the rest of your day :)

    Best regards,
    Yigit

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