Hi there our fullscreen image sliders are not working on mobile, please help…

Hi Andy,

Thanks for the suggestions. We have tried what you suggested and have no better results. We have also had friends try on iphones with no success (never having visited the site before). We are getting crashes on both Chrome & Safari. Can I ask what type of mobile device you checked on?

Also we would like to have auto-play video in a slider but understand that this is disabled for ipad. Is there a work-around?

Cheers

Kim

Hi there Andy,

I couldn’t see where to open another question, so hope it’s ok to ask you here:

On our hompage https://www.lewinandreilly.com I recently added a fullscreen slider and a fullwidth easy slider to test which one I liked the look of better. Now if I try and delete one or both of them, it messes up the formatting of all the special headings below. The text changes colour (from white to black), and the font size decreases.

As a temporary work-around, I’ve deleted the picture within the fullscreen slider (so that duplicate content won’t show), and have not deleted the slider, hence the formatting of the special headings below is correctly showing. But I’d like to fully delete the fullscreen slider without losing the special heading formatting below. The slider that started this whole thing playing up is the one that says:

“Supporting Small, Organic Family Farms, Boutique Crops and Indigenous Land Owners
Throughout Australia, New Zealand and the Islands of the South Pacific”

I should also point out that the reason I want to delete the fullscreen slider (other than because it’s duplicate content), is because it crashes our homepage on mobile. This happened before when we had more than 6 fullscreen sliders in our shop, and on our products pages.
Is this a problem that wil be fixed soon, that other customers have commented on?

In a separate matter, I would also like to change the default pink colour that’s available for button colours in the fullscreen sliders. We’d like to change it in the CSS to overwrite the default pink each time to #e0607e is this possible please?
I can’t use this colour in the fullscreen sliders currently, because there isn’t a custom colour option unfortunately.

Lastly, in another separate matter, I was wondering how to stop the sticky header from formatting incorrectly on mobile. We are using Thrive Leads – the top ribbon as our way of collecting emails on mobile devices, but when you click the “x’ to remove the ribbon and continue browsing the site, the sticky header remains sticky at a lower point o the page, because the ribbon has pushed it down. I hope that all makes sense. Basically, we want to keep the sticky header, but have it stay at the very top of the page on mobile once the ribbon CTA is gone.

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My email is now (Email address hidden if logged out)

• This reply was modified 7 years, 8 months ago by lewinandreilly.