Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 10, 2017 at 12:55 pm #818693
    Francisco Correia

    Hi,

    I have been using this fix from @mensmaximus for the lightbox and image zoom on the product page but then heard that an Enfold update solved this problem so I reverted to what the website was like before by removing this fix.

    Turns out I still can’t have it working as it should:
    1. the magnifying glass does nothing on click
    2. clicking on the image does a hover effect but without zoom
    3. I cannot switch to other pictures on the product gallery by clicking on the side of the product’s main image, but I’m not sure if this is available by default (saw it on some websites, including woocommerce demo).

    I made an account for you guys to take a look please. Much appreciated!

    Francisco

    July 10, 2017 at 2:58 pm #818777
    Rikard

    Hey Francisco,

    Thanks for the details, though we need a URL as well to be able to log in.

    Best regards,
    Rikard

    July 10, 2017 at 5:05 pm #818872
    Francisco Correia

    That’s embarrassing :)

    Here it goes. Thanks

    July 11, 2017 at 4:39 am #819079
    Rikard

    Hi,

    Thanks for that, the login details don’t seem to work though. Could you check and verify please?

    Best regards,
    Rikard

    July 11, 2017 at 4:46 am #819082
    Francisco Correia

    Please try the email add given instead of the user. For some reason the username is not working. In the meantime stick to the email add.

    Thanks

    July 11, 2017 at 6:58 am #819117
    John Torvik

    Hi,

    Please, just update the user and provide to us new credentials.

    Best regards,
    John Torvik

    July 11, 2017 at 7:41 am #819130
    Francisco Correia

    Done

    July 11, 2017 at 10:47 pm #819677
    Basilis

    Hi,

    And the new crendentials are?
    I can not log with what is posted please.

    Thank you

    Best regards,
    Basilis

    July 12, 2017 at 6:17 am #819801
    Francisco Correia

    I can login without a problem using those credentials. I think that as you copy paste it, you miss the first character of the password which is a dollar sign. try the link on private. please send a screenshot of the error you get

    July 13, 2017 at 5:08 am #820318
    Francisco Correia

    I hope you are not giving up on this because you can’t login. I was hoping to hear from you sooner regarding my last reply. Anyway, if you can’t make it please make a login of your own and I will up your role to Admin. As I had no problem using the login details I gave you, this might be a better alternative.

    Looking forward to hear from you soon. Thank you

    July 15, 2017 at 3:57 am #821522
    Ismael

    Hi,

    Please upgrade to version 4.1 then go to the Enfold > Shop Options panel. Set the “Product gallery” settings to the second option.

    Best regards,
    Ismael

    July 15, 2017 at 8:58 am #821604
    Francisco Correia

    Hi Ismael,

    It already is. Light box does not work and the magnifying hover works only on non-HiDPI. What else can I do?

    Thanks,
    Francisco

    July 16, 2017 at 1:14 pm #822003
    Victoria

    Hi Francisco,

    Could you deactivate all plugins except WooCommerce and see if it works?

    Best regards,
    Victoria

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