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We generally wait to upgrade WP for a few weeks, sans security-based updates. Yesterday, after making sure Enfold was the latest version on a city’s site, we ran the update to WP 5.9.3. The other few cities that got the updates yesterday work just fine. Unfortunately, our most important client’s upgrade did not go so well.
But, for some odd reason, the home page can no longer pull anything in a loop (drawn from Enfold). Blog posts, masonry, post slider, etc. Needless to say, I have hundreds of people calling into their office and despite hours of trying to fix the issue, cannot figure it out.
So, I immediately went back to basics and deactivated all non-essential plugins. Then, I tried replacing the grid elements, switched to alternative looping elements, etc. and still no joy. I tried cloning the page, but again, nothing. Events Calendar Pro pulls its items, but the Enfold looping elements do not.
So, I tried looking at the categories it was puling, changing the name to the primary category it was using. Nothing. Tried looking for other categories and still nothing. But, then I remembered we had a similar page on the site, /now/ That was working. Why, I could not figure it out, other than different category. So I tried pulling that Now category on the home page and cloned page, but again nothing.
I am missing something stupid, aren’t I? I am pulling my hair out trying to figure out what is stripping the output.
Has this happened to anyone else? I really do not want to restore, because it is an active site with lots of people viewing and contributing.
Update… I wanted you to know as you might look at it that I am making changes and trying to find a way to get it back working. At this point, I am essentially trying to find a way to at least get the content visible.
I was finally able to get the masonry element to show, after cloning it again from the working page, but the look is not ideal for the purpose. I will continue to try to discern what is happening and update it here.
Ok, so, this just got more interesting!
Looks like Event Calendar Pro just pushed a maintenance update. Because we were seeing issues related, I figured we would just see what happened.
The update FIXED almost everything! Not sure what caused it and we may never know, but after that update, the post grid works. Permalinks are back working.
Hi Jason E,
Great, I’m glad to hear that updating the plugin worked. Please let us know if you should need any further help on the topic.
Best regards,
RikardIs there any way you can think of to figure out what broke and how that one plugin could affect a site in such peculiar ways?
Hi,
It would be difficult to know because the issue doesn’t exist anymore, no errors to trace or debug. It might be an issue with the server or the database, a temporary hiccup or it could be anything. Please feel free to open another thread if you encounter the issue again.
Thank you for your patience.
Best regards,
Ismael
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