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  • #1376097

    My site has gone from bad to worse over the past week as I’ve been tooling around in the backend and in my host’s File Manager trying to fix errors and my provider updated my PHP. The current mess can be found here: https://actfourscreenplays.com (it used to show a bunch of error messages, now I’m just seeing a blank white screen!)

    My provider (asmallorange.com) told me they updated PHP last week to 7.4.32 (https://actfourscreenplays.com/phpinfo.php) but I may have screwed that up by replacing the config.php file today with Enfold’s latest file and deleting the old one?

    At this point, unless someone here can offer an easy solution to get my site back online, I’d like to just pay someone to fix it for me. I think re-installing Enfold would be the best first step? I have a link to the Recovery admin page, hopefully you can do that from there.

    PLEASE REFER ME TO A PROFESSIONAL asap — I’ve tried to contact Enfold support but they are backlogged. It’s been days now and no reply other than “we’re busy, have patience.”

    Thank you!

    Dan ( (Email address hidden if logged out) )

    • This topic was modified 2 years, 8 months ago by dinotheme99.
    #1376100

    FYI I switched my site to the Cubit theme, which is why it is now visible: https://actfourscreenplays.com. But this is NOT how it should look. I want Enfold back! Can someone help me? Email me and quote me a rate for both 1) restoring my Enfold theme up to date and getting it back online, or 2) Migrating my whole site to a new provider/host and getting it up and running. I’m interested in paying for one of those options, depending on price. Thank you!

    #1376115

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1376444

    Thanks Rikard. I hired a guy from Fiverr and it looks like it’s being fixed, but if it doesn’t work out I’ll get back to you.

    #1376512

    Hi,

    Great, I’m glad that you got someone to help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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