Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 10, 2024 at 4:59 pm #1429755
    ermington

    When I update a page I see this error:

    Request Entity Too Large
    The requested resource does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at xxxxxmoorvets.co.uk Port 443

    January 11, 2024 at 8:55 am #1429788
    Ismael

    Hey ermington,

    Thank you for the inquiry.

    Where do you see this info? Would you mind providing a screenshot of it? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    January 11, 2024 at 6:43 pm #1429829
    ermington

    Hi Ismael,

    The issue occurs when I press ‘update’ ( even though I haven’t added anything to the page.)

    here is the screenshot of what I see

    https://www.dropbox.com/scl/fi/dlxfmr8iovnmknytrygj8/Screenshot-2024-01-11-at-17.41.53.png?rlkey=e06lvxhmn61pxocnrftw2eruv&dl=0

    Here is the page if it helps – it happens on other pages but not all.

    Team Page

    January 13, 2024 at 1:01 pm #1429979
    Mike

    Hi,
    My research point to low server settings for this error.
    Try going to WordPress ▸ Tools ▸ Site Health ▸ Info ▸ Server and compare the settings to these:
    Enfold_Support_4402.jpeg
    and if any of these are low:
    PHP max input variables
    PHP time limit
    PHP memory limit
    Max input time
    Upload max filesize
    PHP post max size
    ask your webhost to help adjust them, or try the steps in the article linked above.

    Best regards,
    Mike

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.