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June 4, 2017 at 7:42 am #803513
Hi – I realise there are other threads with this same issue, but I’ve tried everything you have suggested and still can’t edit my pages – the avia page builder is stuck on the rotating pre-loader.
I have deactivated all plugins, tried several browsers, updated to the latest theme (4.0.7), hard-refreshed my cache and still can’t get it working. It was only doing it on one page to begin with so I tried to start a new page and it happened there too.
Please can you log in and see if you can fix it or tell me what’s going on?
June 4, 2017 at 8:49 am #803524Hey katrinav,
Thanks for the login details. Your Layout Builder is loading fine on my end when checking one of your pages, could you try a different browser maybe? If that doesn’t work then please specify what exact page you are having problems with.
Best regards,
RikardJune 4, 2017 at 11:15 am #803558Hi Rikard, the home page is the one I can’t load: http://wsb2-3b-syd.hostyourservices.net/~qrrrwnor/home-2/
June 4, 2017 at 4:28 pm #803627Hi,
I’m getting 403 (Forbidden) for “/wp-admin/admin-ajax.php”
Possible solutions are the WordPress Memory Limit set via PHP and/or .htaccess!In .htaccess, add the following:
php_value post_max_size 512M php_value upload_max_filesize 512M php_value max_input_vars 5000 php_value max_execution_time 300 php_value max_input_time 300 php_value memory_limit 512M
In wp-includes folder, navigate to default-constants.php, scroll down to around line 35 and change “64M” and “40M” to reflect your new .htaccess memory limits.
e.g;// Define memory limits. if ( ! defined( 'WP_MEMORY_LIMIT' ) ) { if ( false === wp_is_ini_value_changeable( 'memory_limit' ) ) { define( 'WP_MEMORY_LIMIT', $current_limit ); } elseif ( is_multisite() ) { define( 'WP_MEMORY_LIMIT', '512M' ); } else { define( 'WP_MEMORY_LIMIT', '256M' ); } }
This will force WordPress to use 256MB of Memory on a single-site installation, and 512MB of Memory on a Multi-site installation.
Note: Some hosting providers do not allow you to change this or have smaller limits, so consult them if you can’t modify .htaccess and/or default-constants.php
Best regards,
MikeJune 5, 2017 at 1:45 am #803735Hi Mike,
Thank you for your help – I have completed those instructions but the page editor is still not loading. :(
Any other ideas?
June 6, 2017 at 2:57 am #804259Hi,
Your 403 error is gone now and the home page loads in the editor, but the home-2 page seems to be gone, did you delete it?Best regards,
MikeJune 6, 2017 at 12:47 pm #804475Hi Mike,
Yes I couldn’t wait any longer so I had to find a workaround – it only seemed to happen on pages that used a slider element.
It seems to be okay now – not sure why.
Thanks for your help.
June 7, 2017 at 6:19 am #804841 -
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