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Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 14, 2015 at 1:49 pm #379401
    Cliffy

    Hi,

    I have just launched a new website (It’s going real slow too, but I will look into that). I have a page using many Color Sections with background images. With heading and text content within each one. But the content is not shown. It worked during testing. I am not sure I viewed that page between updating to WP4.1

    I will put the page URL etc below in the private content section. I hope you can take a look as I now have a “blank page” other than background images.

    January 14, 2015 at 7:16 pm #379673
    Cliffy
    This reply has been marked as private.
    January 14, 2015 at 7:24 pm #379688
    Josue

    Sure, let us know :)

    Regards,
    Josue

    January 14, 2015 at 8:45 pm #379722
    Cliffy
    This reply has been marked as private.
    January 15, 2015 at 6:05 pm #380216
    Elliott

    Hey!

    Yes your page is loading very slow for me. If deactivating all plugins and uploading a fresh copy of the theme does not help then try adding this to your custom CSS.

    .js_active .av-minimum-height .container {
  opacity: 1 !important;
  transition: opacity 0.6s ease-in 0s;
}

    Regards,
    Elliott

    January 16, 2015 at 12:27 am #380541
    Cliffy

    Thanks Elliot for that.

    It won’t solve the problem though of this particular page not showing the text content. Can you take a look at that also?
    (I know the site is running slow and there are 500 Internal Server Errors which my host is trying to fix so will look at your suggestion once they come back to me and say that is fixed)

    So there are two issues here: Speed and Page Content Not being Displayed.

    Thanks,
    H

    January 16, 2015 at 9:15 pm #381081
    Elliott

    Hi!

    I don’t see it in your source code. Did you remove it?

    I think that should be working. Add it in Dashboard > Enfold > General Settings > Quick CSS.

    Cheers!
    Elliott

    January 19, 2015 at 9:21 pm #382090
    Cliffy

    Sorry Elliott, I thought you gave me the code above to help with the speed issue. I didn’t realise this was to do with the content of the page. I will add it and get back to you.

    January 19, 2015 at 10:27 pm #382135
    Cliffy

    @Elliott,

    I need to check the process of doing this Elliott. This is a live website we are talking about. Are you suggesting I download the whole theme (I see there is an update released today) and install it again? or is the best process to unzip it and upload via FTP?

    Will I lose all my settings? Colors etc, custom layout etc? or will everything be exactly the same? (but with the page fixed) ?

    Should I de-activate all plugins before uploading a fresh copy of the theme or can I keep them on?

    I will wait for your response before doing anything.
    Thanks,
    H

    January 19, 2015 at 11:30 pm #382167
    Josue

    Hi!

    No, those won’t be lost, you can try updating from the Dashboard if you don’t want to do the FTP/unzipping process. It’s worth mentioning that although the update includes various improvements it’s not guaranteed that your initial problems will be fixed (the culprit may be another thing).

    Have you already tried disabling all third-party plugins?

    Regards,
    Josue

    January 20, 2015 at 1:38 am #382221
    Cliffy

    @Josue

    Yikes, it is indeed another plugin – SuperSocializer (which I was only using for Facebook Comments). Disabling it makes the page work. Thank you.
    I see time and time again, the advice to disable plugins and test. This is the first time I think I have come across a real compatibility issue. There don’t seem to be many FB commenting plugins out there (most out of date). I assume this is because FB are always changing their API etc. Even the Official FB plugin has more 1 star ratings than 5 :(

    I am still concerned about the speed of my site though :( what can I do ?

    H

    January 20, 2015 at 9:27 am #382335
    Josue

    Hey!

    Use this tool to check what you can do to improve your pageload:
    http://tools.pingdom.com/fpt/

    Cheers!
    Josue

    January 20, 2015 at 12:12 pm #382385
    Cliffy

    Doesn’t help me @Josue.
    It’s far too technical for me.
    All I know form that is that my site is slower than 94% of others tested using that tool :(

    January 20, 2015 at 9:55 pm #382728
    Josue

    Hi,

    I’d suggest reducing the number of images present on the page, also try using a caching plugin:
    https://wordpress.org/plugins/wp-super-cache/

    Best regards,
    Josue

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