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  • January 2, 2019 at 10:07 pm #1049384
    servicedock

    Hi guys,
    I bought the template, and something estrange has been happenig,
    When I try to update the home page content, sometimes the content goes back in the time (and of course a lost everything that I changed).

    I need to delivery this site in one week, I really need help to understand whats is the problem:
    error 1

    I think this one is the troublesome guy..

    error 1

    Thank you! I hope to hear from you ASAP.

    • This topic was modified 5 years, 11 months ago by servicedock.
    January 3, 2019 at 7:38 am #1049513
    Rikard

    Hey servicedock,

    Please try to use the Classic Editor instead of the new Gutenberg editor, you can change that in the theme option under the Select Your Editor option.

    Best regards,
    Rikard

    January 4, 2019 at 1:37 pm #1049981
    servicedock

    Hi Rikard,
    Thanks for reply,
    Unfortunatly, didn’t work.. It’s strange cause some times, the error happens after the auto-save
    Do you know anything else that coube be done to fix that?
    I’m wasting a lot of time.

    Bests;

    January 5, 2019 at 7:31 am #1050246
    Rikard

    Hi,

    Thanks for the update and sorry for the problem. I’m not sure what we need to do to reproduce the error though, do you have a sure way of reproducing it?

    Best regards,
    Rikard

    January 7, 2019 at 2:37 pm #1050890
    servicedock

    Yes, if you go to my website and try to change the home page,
    sometimes it not work, and remove all the new blocks I already made.

    is there a limit of blocks I can put on one page?

    January 8, 2019 at 6:51 am #1051226
    Rikard

    Hi,

    No there’s no limit to how many blocks you can use. I tried to add the word edit to a few places on your home page but I can’t reproduce the problem.

    Best regards,
    Rikard

    January 8, 2019 at 2:33 pm #1051398
    servicedock

    Hi Rikard,
    Thanks for reply, actually I figured out what was happing, reading topics of people with a similar problem here, I realized that when some block constains a not closed tag like: Not closed tag example , the layout build is not able save the new changes.

    Thank you for your support

    bests;

    January 9, 2019 at 10:32 am #1051698
    Rikard

    Hi,

    Yes, the layout builder is a bit sensitive to that unfortunately. Make sure that all your markup is closed properly like this:

    <strong>Bold text closed properly</strong>

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 9, 2019 at 4:20 pm #1051892
    servicedock

    You can close it,
    thank for your time.

    bests

    January 10, 2019 at 9:17 am #1052248
    Rikard

    Hi,

    Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Help – Home Page crashing using the demo template.’ is closed to new replies.