-
AuthorPosts
-
October 5, 2017 at 10:23 am #860509
Hello,
I have a WP Shop based on Enfold. So far so good.
However the webshop shows a blank page on http://www.debesteboterletter.nl randomly.
Crossbrowser and the issue is detected by several customers.
Any idea, this is frustrating.
Please your help!(latest version, update on).
October 6, 2017 at 5:16 am #860837Hey badoes,
Please, can you provide to us your WP credentials and the page link with the blank page shop?
Best regards,
John TorvikOctober 6, 2017 at 9:07 am #860902Hi John.
Thank you for reaching out !
We have deactivated some plugins and it seems like it is not happening anymore.
We suspect the plugin “updraftplus” has caused this very strange issue.
Strange because the blank page appeared at random, crossbrowser and not very frequently.
When it happened it showed a blank page with the message “Here comes the domain http://www.”Furthermore we detected this error in directadmin’s server log:
WordPress databasefout Table ‘{databasename}.wp_options’ doesn’t exist bij query SELECT option_value FROM wp_options WHERE option_name = ‘_site_transient_update_themes’ LIMIT 1 gemaakt door require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include(‘/themes/enfold/functions.php’), require_once(‘/themes/enfold/framework/avia_framework.php’), avia_superobject->__construct, avia_superobject->_create_option_arrays, apply_filters(‘avf_option_page_init’), WP_Hook->apply_filters, call_user_func_array, avia_auto_updates::add_updates_tab, avia_auto_updates::check_for_theme_update, get_site_transient, get_site_option, get_network_option, get_option, referer: http://www.{domainname.nl}l/wp-admin/options-general.php?page=updraftplusWe are not sure whether it is solved but to date we can not reproduce it and customers are not reporting this issue anymore.
October 6, 2017 at 1:29 pm #861007 -
AuthorPosts
- You must be logged in to reply to this topic.