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  • February 16, 2015 at 6:01 pm #396864
    jennallocco

    Last week I reached out for assistance our website that was hacked. The mobile header had cialis ad running on it. Yagit was able to go into the site and find the code and fix it. Now we are having even more issues with the theme. The pages beyond the homepage are not displaying even though the content is there in the wordpress dashboard. How can we remove the malicious code that is apparently left on the site. I have never had a site hacked before like this and i am unsure of what to do.. please advise

    February 16, 2015 at 7:31 pm #396970
    Josue

    Hey Jenn!

    The issue you are having right now doesn’t necessarily has to be related to malicious code. It seems that the pretty links are not working correctly, refer to this article on how to fix that:
    http://codex.wordpress.org/Using_Permalinks

    Regards,
    Josue

    February 16, 2015 at 7:55 pm #396997
    jennallocco

    Josue

    I do not understand. Can you explain why this would be the issue all of a sudden? The current permalink setup is (for example): http://www.creativeisi.com/services/ Even when simply viewing the page in editor mode, it is not displaying. The content is there in the WYSIWYG but not showing up when hitting “view page”

    February 16, 2015 at 8:03 pm #397014
    Josue

    Does it gets fixed if you re-set the Permalinks settings to default (no pretty links)?

    February 16, 2015 at 10:15 pm #397124
    jennallocco

    it seemed to have fix it for now.. can you tell me why that may have happened?

    February 16, 2015 at 10:18 pm #397127
    jennallocco

    i would like to go back to the “pretty links” vs page ids?

    February 17, 2015 at 12:52 am #397183
    Josue

    Do you have FTP access? check if there is a .htaccess file at the root of your installation.

    Best regards,
    Josue

    February 17, 2015 at 4:34 pm #397577
    jennallocco

    I do not have access to the FTP but I can ask someone to get me access. Is that a corrupt file I should be looking for?

    February 17, 2015 at 5:21 pm #397622
    Josue

    Not necessarily corrupt but missing or with the wrong permissions, look for the .htaccess file at the root of your installation. If you could grant me a temporary FTP account i can check it for you.

    Best regards,
    Josue

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