Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #343270

    The site broke without doing anything .. the fixed background effect disappeared …
    would be any problem with my hosting (Hostgator)?

    #343284

    Hi virtualsa!

    I just tested your site and everything seems to be in order.

    For us to have a better understanding of your requirements, please forward us a mock up or screenshot of the type of modification you wish to achieve.

    Additionally please try the following to see if it helps.

    1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    #344638
    This reply has been marked as private.
    #345296

    Hi!

    Your using Enfold version 2.4.4. Go ahead and update to the latest version, 3.0.2. See here for updating via FTP, http://vimeo.com/67209750.

    Regards,
    Elliott

    #345493
    This reply has been marked as private.
    #345878

    Hi!

    Themes do not explode over time. But they should be compatible with WordPress and plugins so versions matter. You can refer to this video and create a child theme – http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/
    Enfold will be getting updates and with each update it is improving.

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.