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October 30, 2014 at 7:22 am #343270
The site broke without doing anything .. the fixed background effect disappeared …
would be any problem with my hosting (Hostgator)?October 30, 2014 at 8:47 am #343284Hi virtualsa!
I just tested your site and everything seems to be in order.
For us to have a better understanding of your requirements, please forward us a mock up or screenshot of the type of modification you wish to achieve.
Additionally please try the following to see if it helps.
1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.
2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.
If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.
Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.
Best regards,
ArvishNovember 1, 2014 at 5:39 pm #344638This reply has been marked as private.November 3, 2014 at 3:38 pm #345296Hi!
Your using Enfold version 2.4.4. Go ahead and update to the latest version, 3.0.2. See here for updating via FTP, http://vimeo.com/67209750.
Regards,
ElliottNovember 3, 2014 at 8:22 pm #345493This reply has been marked as private.November 4, 2014 at 3:26 pm #345878Hi!
Themes do not explode over time. But they should be compatible with WordPress and plugins so versions matter. You can refer to this video and create a child theme – http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/
Enfold will be getting updates and with each update it is improving.Regards,
Yigit -
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