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  • #1467213

    My Headline Rotator on my Home Page, as well as the column section right below it, are not working properly.

    #1467239
    This reply has been marked as private.
    #1467252

    Hi,

    Thank you for the inquiry.

    We get an error in the console that seems to be generated by the Accordion element. Have you tried removing this element temporarily or deactivating the plugins?

    Best regards,
    Ismael

    #1467347

    Which specific Accordion? I don´t see any on my homepage.

    #1467357

    Oh sorry, I just found it. I removed it and now the Home Page is working. ;) Do you recommend an option to reinsert it?

    #1467435

    Hi,

    Thank you for the update.

    I just found it. I removed it and now the Home Page is working. Do you recommend an option to reinsert it?

    Did you embed any custom code or scripts in the Accordion element? It’s possible that the code is causing issues or conflicting with the rotator element.

    Best regards,
    Ismael

    #1467458

    Yes, I had the following code: [wpforms id=”8721″ title=”false” description=”false”] Any specific recommendation?

    #1467493

    Hi,

    Thank you for the info.

    You may need to move the shortcode to a different area on the site or avoid placing it inside the Accordion, as it clearly conflicts with the Rotator or the Accordion element.

    Best regards,
    Ismael

    #1467620

    Thanks, but what other similar types of Content Elements could I use to copy and paste the same code as indicated above?

    #1467621

    Hi,
    Please try the “code block” element.

    Best regards,
    Mike

    #1467622

    Dear Mike,

    Thanks, I just tried that on my home page, but it is not showing up correctly on the front end for some reason.

    Regards,

    Ramon

    #1467623

    Hi,
    When I check, it seems to be working:
    Screen Shot 2024 09 22 at 4.01.32 PM
    I also created a test page with the same shortcode and it is also working:
    Screen Shot 2024 09 22 at 4.03.04 PM

    Best regards,
    Mike

    #1467624

    But the code was for an online form, not to showcase the reviews: [wpforms id=”8721″ title=”false” description=”false”]

    #1467625

    Hi,
    Sorry, I looked at the wrong shortcode. Your wpform shortcode was wrong, it should be

    [wpforms id="8721" title="false"]

    I fixed this on your homepage and now it works.

    Best regards,
    Mike

    #1467672

    Great, that worked! Thanks a lot!!!

    #1467677

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

Viewing 16 posts - 1 through 16 (of 16 total)
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