Viewing 18 posts - 1 through 18 (of 18 total)
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  • #604148

    I recently completed some updates to my site and now my headline rotator will not display any entries passed the 1st item.

    Any idea how I can fix this?

    Link to website in private content.

    #604415

    Hi shawnbanack!

    can you provide us admin access please? so we can take a deeper look into it. Post login credentials here as private reply. Please update to Enfold v3.5.1.

    Regards,
    Andy

    #604425

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    #604611

    Login info in private msg.

    No – I have not tried uninstalling all 3rd party plug-ins yet – the newest one is required, so the rotator will be going before it does.

    Thx

    #604619

    Hi!

    Can you please firstly update Enfold to the latest version 3.5.1 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #604672

    See private

    #604850

    .

    #604852

    FTP Information is in the Private Data section below.

    Thanks!

    • This reply was modified 8 years, 8 months ago by shawnbanack.
    #604857

    Please also provide us an access to the /ns/ WP install.

    #604865

    See private – these are the only 2 logins that I have – or what else can I send? The FTP should provide full access to all of my files, no?

    #604868

    When logged into the FTP all of the files are accessible through the ns/ folder. Unless I’m missing something.

    #604875

    Seems to be fixed now, the culprit of the issue was this plugin named “Circle Menu For Enfold Theme” which was including jQuery when there one already, this led to the conflict. I’ve modified the custom plugin so it uses the jQuery included by the theme / WP.

    #604896

    Thank you so much! I really appreciate the hard work!

    Is it possible for me to create a child theme, update to the current Enfold theme, and continue to update the child theme in the future without obliterating my site? I creates a child theme, but it causes all of my changes to be lost – no clue how to get around that. Did some research, but no luck.

    Thanks again

    #605033

    Hi,

    You can import your settings from the parent theme under Enfold–>Import/Export. If you don’t see your settings applied immediately then toggle some options and save again and you should see them appear.

    Best regards,
    Rikard

    #606835

    Thanks – I created a child theme and imported the settings, which resulted in everything going back to normal.

    How do I go about updating to the new version of Enfold though? If I update the parent theme, and then complete the same process, I suspect it will import the non-configured settings. Just a little confused about the process side of this.

    #606846

    You won’t lose the theme settings when updating the parent theme, they’re bound to the current theme activated (the child one).

    Cheers!
    Josue

    #612237

    Thanks.

    Since updating to WP 4.5, the text rotator has become frozen again – is there an easy fix for this? Usernames/password that were sent privately before are still the same, if you care to take a peek.

    #612254

    Hey!

    Please update the theme to the latest version (3.5.2).

    Best regards,
    Josue

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